Event Manager

CLIENT ACCOUNT MANAGER, Events Industry

Office base in Wokingham – Salary up to £40,000 per annum + benefits

OVERVIEW:

Due to continued expansion, we have an opportunity to join a growing, successful live event, production and equipment rental company, working for corporate and private clients delivering brand activations, parties, weddings, festivals, concerts and more!  As one of our Client Account Managers, reporting to the Sales Director, you will be part of the primarily office-based team in Wokingham. We utilise cutting edge, stage, light, sound, video, power and rigging equipment to bring client visions to life, creating unique, bespoke and memorable events in the UK and occasionally overseas.

THE ROLE:

Building excellent relationships with clients through outstanding customer service, and facilitating requirements for the duration of each project and beyond. Event management, strategic planning, project management and sales/admin support. Working in close partnership with our Technical Project Managers to deliver client events. 
MAIN TASKS ASSIGNED:

• Provide outstanding event management and customer service
• Seeing projects through from initial enquiry to delivery, in collaboration with the Technical Project Managers and Production Team
• Organise sub-contractors, performers and / or artists
• Obtain technical specifications, upgrade options and pricing for client quotations
• Present ideas and proposals to clients
• Create and issue paperwork including contracts, purchase orders, invoices and event schedules and liaise with the finance department to monitor payments and account status
• Gain regular feedback from all parties’ post-event
• Act as main contact for specific clients, ensuring regular communication results in client needs being met and potential issues dealt with professionally
• Ensure Technical Project Managers, Production, Operations and Warehouse Teams, and other functions of the business, have correct and relevant information about your projects
• Liaise with clients to establish requirements for future events and repeat bookings, qualifying  sales leads
• Have input into the wider sales strategy with the Sales Director, identifying new opportunities for sales growth within the target markets of the business

APPLICANT REQUIREMENTS:

• Proven experience in the live events sector
• Experience in account/project/sales management
• Be prepared for continued development and have a flexible work ethic including working occasional evenings & weekends at events
• Good IT experience using a CRM/database and MSOffice
• Excellent communication skills, verbal and written

SALARY & BENEFITS:

Salary up to £40k (dependent upon level of experience); Company Pension; 28 days holiday per annum, including bank holidays; Free onsite parking; Working hours Monday to Friday, 9am to 5pm including a one hour daily lunch break; Meals and accommodation provided if working on site and away from the office; Option to work additional paid overtime and/or accrue additional holiday