AddressNo matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.
12 MONTH FIXED TERM CONTRACT
Grade / Level: Staff Weekly hours: 38 Hours Department: HR reporting to Head of OD and Talent
Location: HQ - Hybrid working
Purpose of Role
This role will work closely with allocated Executive and/or Leadership Team member providing extensive and comprehensive support. Key to this role is being proactive and staying one step ahead ensuring that life is made easier. Excellent attention to detail and accuracy is crucial as is being able to work outside normal office hours if business needs require. The role requires a high standard of written and spoken English as responsible for drafting written materials/documents.
Role Responsibilities:
- Complex calendar management.
- Organising International travel, including visas and exploring global traveller solutions.
- Organising and preparing detailed itineraries for visiting stakeholders.
- Detailed ICSA standard minutes.
- Preparing/calculating monthly performance scorecards from various quantitative and qualitative sources.
- Organising weekly, monthly, and quarterly meetings, agenda planning, meeting governance, minute taking, pre-reads, actions and following up on actions.
- Devising and maintaining office systems, including data management and filing – hard copy and electronic.
- Screening phone calls, enquiries, and requests on behalf of Executive/Senior Leader and handling them when appropriate.
- Meeting and greeting visitors at all levels of seniority.
- Carrying out background research and presenting findings where required.
- Producing documents, briefing papers, reports, and presentations.
- Organising and attending meetings and ensuring Executive/Senior Leaders are prepared for meetings.
- Liaising with internal stakeholders, contractors, and other service providers.
- Managing various weekly and monthly projects and collation of data from leaders.
- Arrange, manage, and support various events and exhibitions including virtual events using Microsoft Teams and Microsoft Teams Live.
- Liaise with, arrange meetings for, manage invoice plans and payment for all outside consultants engaged by CFO and GC.
- Expenses management.
- Be a proactive key member of the broader executive and personal assistant team ensuring that broader companywide initiatives are delivered as required
Role Requirements
Experience and Knowledge:
- 3+ Years previous experience working within a similar role
- A level English and mathematics (or equivalent).
- Proven written communication skills
- Professional qualifications suitable for role
Qualifications & Skills:
- Exceptional written and communication skills.
- Excellent word processing and IT skills, including knowledge of a range of software packages– knowledge of Microsoft Teams is essential.
- Ability to work under pressure and to tight deadlines.
- Prove Executive Assistant experience across a number of different sectors/organisations.
- Good organisational and time management skills.
- Ability to research, digest, analyse and present material clearly and concisely, including financial information.
- Excellent interpersonal skills.
- Ability to work on your own initiative while being honest and reliable.
- Ability to demonstrate attention to detail.
- Flexibility and adaptability to manage a range of different tasks and to work extra hours to meet deadlines.
- Discretion and an understanding of confidentiality issues.
- Acts quickly and is proactively responsive, thinking ahead of time.
Key Relationships
- Senior Leadership Team
- HR Director and Internal Comms team
- All levels of management internally
- Grainger colleagues
- External contractors and other service providers
- Group EAs and Group Admin Team
About Cromwell
Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.
Our purpose-built HQ based in South Wigston, Leicestershire, is home to our Head Office functions – the essential support to keep our operations running smoothly.
Whether it’s in Finance, Marketing, Legal, HR or Quality and Compliance, your role will be pivotal in delivering quality work for over 1,500 employees across our global business.
Our principles are at the heart of how we work with one another, our customers, suppliers, and communities. We’re committed to embracing curiosity and putting our customers first. So whether you’re creating new content for our website or social media platforms, supporting our people across our human resources function – or you’re passionate about tracking and delivering cost savings and reporting in our finance team, you could make a real difference in Keeping Industry Working.
We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.
Cromwell is an Equal Opportunity Employer
