Executive Assistant

ISS provide workplace and administration services to prestigious clients across London. We are seeking an Executive Assistant to the Vice Chairman of a global financial services business based in the heart of the West End.

This role will provide administrative and operational support to the Vice Chairman with a focus on EMEA as part of an integrated global team in a fast-paced and dynamic environment.

Key Responsibilities & Tasks

• 24-hour diary management blending professional and personal obligations. Liaising with personal staff as appropriate.
• Prioritise and align time to client priorities with global-based Relationship Strategy colleagues.
• Develop strong internal relationships with account management teams.
• Prepared for all client interactions by securing briefing memos, presentations, research, etc.
• Proactively plan, schedule, track and manage frequency of client interactions.
• Develop and maintain relationships with clients and their key personnel.
• Plan attendance at events, Coordinating invitations and guest lists.
• Participate in the annual strategic planning process to align 12-month calendar with business priorities, key activities, and events.
• Map travel to priority markets, client-related engagements, conferences, and philanthropic/ personal commitments.
• Organise complex and often fluid and personal travel itineraries and arrangements for commercial and private air travel, visas, trusted traveller programs, airline special services and country-specific requirements, as well as ability to manage urgent issues on the ground.

Experience & Traits

• 10+ years of progressive administrative experience including significant C-suite experience.
• Extensive experience managing complex travel arrangements.
• Ability and self-drive to operate in a highly collaborative, connected, and dynamic team.
• Ability and willingness to work remotely as needed and non-office hours when required. 24x7 flexibility is essential.
• Ability to thrive in a fast-paced, nuanced, complex and ever-changing environment.
• Highly organised with outstanding attention to detail and process oriented.
• Impeccable verbal and written communication skills.
• Solid project management skills.