Executive Assistant To The Ceo

The Vacancy

The Executive Assistant is responsible for providing comprehensive, co-ordinated and efficient support to the Chief Executive Officer. The role manages sensitive matters with a high level of confidentiality and discretion especially decisions directly impacting the operations of the company. The role provides a wide range of support including diary management, budgeting, team management (training, expenses, general administration), communication, procurement and risk management activities. The Executive Assistant will work independently on projects, from conception to completion, and handle a wide variety of activities and highly confidential matters.

My Knowledge- What I need to Know

You will be able to demonstrate the knowledge, experience, or mastery of:

• Extensive experience of providing executive administrative services to a senior Executive.
• Strong interpersonal skills and the ability to build relationships with stakeholders, including employees, Board members and external partners.
• Demonstrated proficiency in problem-solving with strong decision-making capability.
• Proven ability to handle confidential information with tact and discretion.
• Adaptable to various competing demands, demonstrating the highest level of customer service
• Editing and enhancing official papers and documentation prior to CEO sign off
• Highly organised with excellent time management skills.
• Fully proficient in executive diary management, meeting management, events and office management.
• Experienced within the financial services industry (preferred, not essential)

My Role

Executive Diary/Calendar

• Maintains and update the CEO’s diary/calendar on a daily basis.
• Co-ordinates requests for meetings in a prompt and efficient manner.
• Organises events, both internally and externally.
• Arranges refreshments, hospitality and travel, as and when appropriate.
• On occasion the EA to the CEO will act as support for FSCS Board Non Executive Directors with their logistics

Meetings

• Ensures adequate provisions are made for meetings; to include booking meeting rooms and ensuring facilities are aware of refreshment needs.
• Prepares and issues agendas for meetings within the team and externally and, when required, produces accurate minutes reflecting agreed actions and manages the matters arising to ensure actions are completed.
• Ensures all meetings are well planned and administered, with responsibility for monitoring any action points agreed
• Key meetings include the Monthly all day executive team meeting and monthly board meetings
• Where necessary, acts as a Formal Secretariat for key projects.

Forward Planning

• Maintains the CEO’s schedule to ensure that priorities have been identified.
• Undertakes preparation for CEO and Executive meetings through the provision and organisation of appropriate paperwork.
• Ensures brought forward items are effectively logged and dealt with.
• Identifies opportunities for work to be diverted and dealt with by others where appropriate.

General

• Acts as an interface both within the Scheme and externally. This includes the preparation of presentations and the development of relevant documentation or reports.
• Screens calls and post (electronic and paper).
• Types and prepares documents, provides minute taking when required, maintains filing systems, organises and monitors emails.
• Prepares papers for Executive and Board Meetings and undertakes specific research activities to support the Executive.
• Reviews, edits and enhances official documentation for CEO approval e.g. media releases, external reports
• Collaborates with the People team to manage the CEO’s internal communication activity; and with the External Comms team for the CEO’s external activity
• Build relationships with counterparts across the regulatory family, including Bank of England, Financial Conduct Authority, Prudential Regulatory Authority
• Co-ordinates with Customer Operations to manage complaints addressed to the CEO
• Provides administration and support to the FSCS board, when required
• Creates purchase orders using FSCS financial systems.
• Attends appropriate meetings as and when required, and undertakes ad hoc projects when requested.
• Liaises and co-ordinates with other Executive EAs across the Scheme.
• Responsible for Monthly Credit Card and other expense reconciliations.

About Us

For the past 21 years, FSCS has been getting customers of failed authorised financial services firms back on track.

Our strength is in our numbers. Since 2001, we have helped 6.5m customers and paid back £26bn in compensation. Over the years we have continually strived to be better, faster, and more empathetic to our customers’ needs in an ever more complex financial world. Our people have worked together to make sure we can offer protection and reassurance every step of the way, even during the toughest of times over the last two years. FSCS is an organisation that makes a difference, and in which our people truly make a difference.

We have grown from modest beginnings in 2001 to helping customers during historic events such as the 2008 banking crisis and supporting vulnerable customers during the pandemic. As a result of this success, FSCS has become increasingly respected, insightful, and influential in the regulatory eco-system. It is an exciting time in our journey as we now have an opportunity to play a bigger role in breaking the cycle of rising consumer harm and costs; by being part of a system that is about prevention rather than cure.