Field Service Engineer

Job Description

Position:         Field Service Engineer (Door to door)

Salary:             up to 43k depending on experience

Location:         Home based - Covering mainly UK & Ireland, with some European travel.

Benefits:         Company vehicle, fuel card, company credit card, full tool kit, home based, extra payments for weekend work (this isn’t often working weekend)

RESPONSIBILITIES

• Carrying out servicing, repairs and installations at our customer sites in accordance with After Sales Service Levels.
• Utilizing effective time management skills to balance priority to Key Accounts and Service contract customers, whilst maintaining the most economical route.
• Responsible for the resources, tools, parts and skills to effectively complete the necessary task and repairs set.
• Responsible for accurately closing jobs and cases, providing repair data, serial numbers and parts used in a timely manner and reporting all unresolved faults experienced to the Technical Service Manager.

ESSENTIAL SKILLS/EXPERIENCE:

• Previous experience of working in a repair or Service Engineer role or similar with a background in electrical / mechanical / pneumatic / hydraulic repair work is ideal.
• Majority of a 70-30 split electrical bias. The candidate should hold a City and Guilds in Engineering (or equivalent).
• Working with 24v and 415v systems.
• Experience of repairing and/or servicing glass industry equipment, would be a bonus, but not essential as training will be given.
• Good communication skills are essential in this customer facing role, as is experience of dealing with customers in a pressurized environment. Word and excel Knowledge.
• Must be able to work on your own or as part of a team and be PC literate.
• A full UK driver`s license and a valid UK passport with minimum 9 months.