Location: Home site is Stafford lots of travel involved.
This is a great opportunity to further your career with excellent career development tailored to your aspirations. You will be a part of some exciting projects and have the ability to travel to see different sites
What you'll be doing:
- Local Helpdesk Facility (Incident, Problem & Query management)
- Technical Support to MoD and internal customer (H/W, S/W and Set-up/Set to work)
- Fault and Incident Report screening through experience, with support from Christchurch Engineering
- Customer interaction & Liaison
- Management of Modifications/Upgrades
- Metrics capture/collation/reporting for helpdesk, equipment availability and utilisation
- Local management of office including SHE, security and helpdesk manning
Your skills and experiences:
- Military (Land and/or Air) communications systems and operational concepts
- Secure IP based solutions including CISCO routing products, and radio communications equipment
- Service Support
- Valid UK driver's licence