Job description
The General Manager (GM) is the accountable person for the Orpington Medical Centre (the Registered Manager). In carrying out the role of Registered Manager for Orpington (OMC) with the CQC it is their responsibility is to ensure patient safety is maintained to the highest quality of care standards at all times and the clinic is compliant with all relevant external and internal governance requirements. The manager will be responsible for the management of the minor ops theatre which is being commissioned during 2024 as well as the jag accredited endoscopy unit and imaging department. The GM is responsible for delivery of the OMC financial budget, and is expected to bring a strong commercial, consultant and patient centric focus to the facility.
OMC is located in a prime location to capture PMI and Self-pay patients, many of whom may in the past have commuted to London. Giving consideration and bringing focus to capturing this patient group is essential for the success of OMC, and the GM will need to work closely with all colleagues to meet with goal. Given the crossover in services delivered at KIMS Hospital and OMC, and the inter-reliance on each of the facilities, it is imperative that the GM support, foster and encourage close links between KIMS Hospital and OMC. Ensuring that KIMS Hospital and OMC work closely together to support the complete patient pathway, and avoiding leakage to other competitor hospitals is imperative to the success of KIMS Hospital and OMC.
The GM will play a pivotal role in monitoring and supporting this goal. The GM is responsible for providing strategic direction and leadership for OMC, its management team and for being a role model, mentor and coach to the teams in OMC. With full responsibility for the Commercial development (including expansion of services) and profitability of OMC. Lead the day to day and strategic operations across OMC; The GM is responsible for ensuring safe care is always delivered whilst balancing the clinical, quality and the commercial needs of the business appropriately.
. The GM is responsible for ensuring all appropriate measures are taken to maintain, promote and safeguard the wellbeing and interests of patients, employees and visitors. They are required to ensure safety and quality of care are prime considerations in all decisions, actions and plans and continuous improvement is implicit in all activity, planning and learning The strategy to continue expanding the network of out-reach facilities, is fundamental to patient access to KIMS Hospital services across Kent. The GM of OMC is likely to be involved in the ongoing identification and the rollout of new and development of existing sites.