Address
Form of work
SalaryGeneral Manager - Coventry, West Midlands
Hours: 40 hours per week
Responsible for: Regional Manager
The day-to-day management and medium-term planning of the entire Club and the management, training and development of all staff. The position entails working flexible hours to provide management cover at all times.
Purpose of Job:
To provide a quality, effective and efficient service to users of Goals and to take the leading role within the Club to develop sales and marketing plans to promote and maximise income opportunities.
Overview of main duties and responsibilities;
- To supervise all employees including reception, bar and security staff employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the club.
- To contribute to the development of 3-6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off-peak periods.
- Driving sales within the club to maximize income at all times.
- Assist with the recruitment and selection of other Club based management staff.
- To ensure sound administration procedures are followed in line with the Company Operations Manual and ensure that Company reporting procedures are followed at all times.
- To ensure the Company Health & Safety policy is fully implemented and that all key staff are trained in first aid and emergency evacuation procedures.
- Chair weekly management meetings to ensure strong communications and chair occasional meetings with other designations of staff.
- Ensure all cash and stock reconciliation procedures within the club are followed as dictated by Company policy.
- To ensure that all facilities, fixtures and fittings within the Club are maintained to a high standard internally and externally.
- To co-ordinate the ordering of stock/goods and services as required to ensure the club operates smoothly and effectively.
Such other duties as may be necessary from time to time, compatible with the nature of the post. It should be noted that this list is not exhaustive and serves simply to give an overall view of the position and key responsibilities of the post.
