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Salary Great that you're thinking about a career with BSI!
Role: Global Business Excellence Director - Assessment and System Certification
Location: UK - Remote
Salary: Competitive + Incentive Bonus
About the role:
This is a truly amazing career opportunity to join BSI’s senior leadership team as our Global business Excellence Director.
This will be a pivotal role in maximising the performance of our people and processes, ensuring the services we provide our clients remain excellent whilst driving continual improvement. The role will focus on ensuring the excellence of our people and delivering improvements that can be made in our processes, tools, and ways of working. The successful candidate will play a critical part in not only overseeing operational excellence but also in fostering a culture of improvement and collaboration to ensure sustained growth and client satisfaction within a global organisation.
The role will work as part of the global assessment and system certification leadership team, you will be a key person in driving collaborative relationships with all other functions within the business, with the primary aim of supporting and delivering business and people growth.
Responsibilities:
- To create a culture of continuous improvement across all areas of the organisation to maximize efficiency and productivity.
- To analyse current operational performance and key performance indicators across all markets
- Develop on-going monitoring of operational effectiveness, global operational dashboard.
- Identify areas for improvement in relation to operational effectiveness.
- Planning and implementing strategic initiatives to improve operational efficiency and effectiveness.
- Drive consistent global operational ways of working including procedures, processes, and tools.
- Define and deliver short-, medium- and long-term operational improvement projects.
- Support and contribute to relevant global initiatives at group level as directed by the business.
- Contribute to the global assessment and system certification leadership team, including the development of the business line strategy and providing operational insights.
- Collaborate with other Group functions: IT, Innovation, Finance, People, Legal and in full collaboration with the relevant Compliance and Technical teams.
- To lead and manage the global operational excellence team.
- Managing and overseeing the Assurance Academy involves multifaceted responsibilities to ensure the effective functioning and success of the academy to enhance skills and knowledge and positively impact the organisation.
To be successful in the role, you will have:
- Proven and consistent experience of business improvement process leadership
- Business acumen with good analytical skills
- strong goal and achievement orientation
- Proven leadership and people management experience at a senior level
- Excellent understanding of operational delivery and planning processes
- Excellent networker and relationship builder
- Excellent organizational/planning and project skills
- Client focused with the ability to fully understand BSI client needs (internal/external) and requirements.
- Proactive person with outstanding communication and presentation skills
- Demonstrates self-initiative and resilience.
- Business improvement tools and methodologies – six sigma, lean
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
Do you believe the world deserves excellence?
We are proud to be the business improvement company for other organisations to become more sustainable and resilient and finally to inspire trust in their products, systems, services, and the world we live in.
Headquartered in London, BSI is the world's first national standards organization with more than 100 years of experience. We are a global partner for 86,000 companies and organizations in over 193 countries, offering development, auditing, certification, and training services, including innovative software solutions and cyber security expertise for all industries: from aerospace and automotive to food, construction, energy, healthcare, IT and trade sectors. Incorporated by Royal Charter, we’re truly impartial, and home to the ultimate mark of trust, the Kitemark.
Through our unique combination of consulting, training, assurance and regulatory services we bring solid and broad knowledge to every company.
If you want to contribute to this inspiring challenge, bring your open and enthusiastic mindset to our dynamic team, apply now and become part of the BSI family!
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.
#LI – JD1
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
