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Form of work
SalaryAre you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Ealing who are looking to appoint a Gypsy & Traveller Liaison Officerfor the 3 months ongoing, at the rate of £26.81 per hour umbrella
Job responsibilities
KEY ACCOUNTABILITIES:
1. Assist with the development, promotion and monitoring of policies designed to ensure that the authority compiles with all legislation in relation to site management, site development and service delivery; taking into account the views of Gypsies and Travellers and other stakeholders.
2. To manage the allocation process for Council Traveller sites from application through to letting and signing up new tenants.
3. Manage and monitor tenancies, update records, action and/or identify all forms of anti social behaviour, breaches of tenancy, and take prompt and effective action to resolve complaints.
4. Promptly action and administer Notice to Quits, tenancy terminations, abandonment of pitches, unauthorised occupancy in liaison with Legal services, the Police, Bailiffs, Social services etc.
5. In conjunction with the Rents Team, monitor rent accounts effectively maximising rent income and housing benefit take up, advising tenants on reducing their arrears and sustaining their tenancies, clearly explaining methods of payment.
6. Assist residents with the completion of forms such as Housing Benefit, Council Tax Support, Universal Credit and other welfare benefits giving money/debt advice as appropriate.
7. Respond to correspondence, members' enquiries and complaints in a coherent and logical manner, based on information available meeting the council corporate response times. Take a proactive response in identifying potential concerns or sources of complaint to ensure issues are tackled at an early stage.
8. Develop positive and effective professional relationships with key Council services and outside agencies to ensure a joint approach is taken to resolve cases as necessary.
9. For permanent sites, to ensure residents comply with all site rules, regulations and tenancy conditions and to support the appropriate officers with any action being taken, providing statements and attending court as a witness for the Council where required.
10.Conduct regular formal health and safety inspections of permanent sites to ensure that an acceptable level of health and safety is maintained on the site at all times.
11.To conduct the traveller official count and submit the official returns.
12.To develop strong relationships with community members and leaders and to undertake engagement activities for the community and professionals and voluntary sector groups who work with the community
Should your skills match the above please send through your updated CV.
Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
