Head Of Portfolio Deu

Principal Accountabilities

1.    Portfolio Framework and Governance:

·       Strategically design and implement the overall portfolio management framework aligned with the organisation's goals and Mayoral objectives.

·       Establish and maintain portfolio governance processes, including project selection criteria, prioritisation, and decision-making frameworks.

·       Set programme standards and define key performance indicators (KPIs) to measure portfolio performance and ensure alignment with strategic objectives.

·       Provide regular portfolio status briefings to Mayors Office, senior management and wider external stakeholder groups.

2.     Change Management Approach

·       Be a strategic leader and demonstrate expertise in change management methodology across the organisation, guiding senior management decision and influencing Internal Change Board decisions.

·       Own the change management and adoption methodologies across the organisation ensuring others follow best practice.

·       Design and deliver a corporate digital communications strategy which includes working alongside the GLA’s Internal Communications, GLA Collaboration Board and People Function teams

3.     Project Portfolio Management:

·       Lead portfolio management across the GLA, including collaboration working collaboratively with shared service stakeholders to create a single roadmap of Portfolio delivery for the GLA

·       Lead the identification, evaluation, and selection of projects to be included in the digital portfolio. This should lead to the delivery and maintenance of a portfolio plan and roadmap showing key milestones, phase reviews and dependencies

·       Create a centre of excellence within the DEU and central PMO for project managers and stakeholders to define project objectives, scope and success criteria.

·       Conduct regular portfolio reviews to assess project health, identify risks, and propose mitigation strategies.

·       Foster a culture of continuous improvement by implementing best practices, lessons learned, and feedback mechanisms across projects.

4.     Resource and Capacity Planning:

·       Taking a longer-term view, optimise resource allocation across the project portfolio, balancing workloads, identifying skills required, and resource availability.

·       Collaborate with resource managers and department heads to forecast resource needs and identify any potential bottlenecks in the mid to long term.

·       Assess and manage resource constraints including budgets, identify opportunities for resource optimisation, and make key recommendations for hiring or outsourcing when necessary.

5.     Risk and Issue Management:

·       Develop and implement risks and issues management strategies to proactively identify, assess, and mitigate project risks.

·       Establish a risk and issue management framework and ensure adherence to risk and issue management processes across the portfolio.

·       Provide guidance and support to senior project managers in risk and issue identification, analysis, and response planning.

·       Monitor risk mitigation actions and issue monitoring and escalate critical risks and issues to senior management as needed.

6.     Stakeholder Management:

·       Work at the most senior level of the organisation to ensure successful delivery of a complex portfolio of change.

·       Collaborate with key stakeholders to understand their requirements, expectations, and feedback on projects at Board level.

·       Foster effective communication and engagement with stakeholders to ensure transparency and alignment throughout the project lifecycle.

·       Demonstrate effective leadership by managing and resolving conflicts, issues, and escalations related to the project delivery and overall portfolio.

·       Build strong relationships with executive management, project sponsors, and other stakeholders to ensure their support and endorsement of the portfolio strategy.