Address
Form of work
SalaryRef: RQ1208437
Location: South East London
Hours: Monday to Friday 9am-5pm (35hrs per week)
Duration: Ongoing Contract
Pay: £400-£450 per day umbrella (no CIS/LTD)
The leadership of the delivery and strategic oversight of the repairs and maintenance service to
residents throughout Lewisham, and to have management responsibility for our In-House
Contractor team and contract management of third-party delivery partners.
To lead numerous teams to deliver the following functions:
- Responsive repairs and out of hours, borough wide. This includes managing the in-house workforce, specialist repairs workers and contractors.
- The management of Disrepair and damp and Mould cases to ensure a rounded understanding of the whole property condition and repairs function to inform service improvement.
- Managing Electricians in the delivery of legislative servicing of electrical works
- The Contact Centre, Planning and Scheduling teams optimising use of technology to deliver efficiencies and managing planned vs emergency repairs. The customer focus element will sit within this team communicating appointments to customers and to facilitate the complaint investigations, responses, and analysis.
- Voids. Delivery of voids works including management of contractors and team working with Tenancy Management. Monitoring of voids, development and delivery of voids standard and processes and preparing business cases for high-cost voids.
