Head of Workshop Operations Manager

As the Head of Workshop Operations Manager, you transcend the role of a manager to become a leader shaping an immersive customer experience. Collaborate closely with your team, production, and design to ensure quality standards, optimise work flows, and elevate client satisfaction. Your responsibilities go beyond daily operations; you embody the culture and values, fostering an environment of excellence and innovation. Your contributions are fundamental to their journey of creating unforgettable moments for our customers.

What Does the Role Entail?

As the Head of Workshops at this jewellery, you play a pivotal role in orchestrating precision and expertise across multiple workshop locations. Your responsibilities encompass ensuring quality standards throughout the jewellery crafting process, managing the smooth operations of Workshops, and optimising efficiency and productivity. You are accountable for the recruitment, mentorship, and ongoing training of junior and senior artisans, fostering a skilled pipeline in collaboration with Leads. Collaboration with other departments, facilitating regular training, and representing the Jewellers as a brand ambassador are key aspects of this hands-on role. Your impact extends beyond daily operations management as you embody the company's culture and values, nurturing excellence and innovation among your team.

What Skills Will You Have?

• Proven leadership expertise, ideally within manufacturing.
• Bench skills are preferable, though not essential.
• Experience in recruiting, training, and mentoring junior artisans with a focus on skill development.
• Strong interpersonal and communication skills.
• Strategic thinking, problem-solving, and operational acumen.

What Is On Offer?

Joining our client means becoming a part of an organisation that goes beyond the traditional jewellery-buying experience. As the Head of Workshops, you will benefit from:

• Health & Wellness Benefits: Prioritise your well-being with comprehensive health and wellness offerings.
• Professional Development: Invest in your growth with continuous learning opportunities.
• Employee Recognition Programme: Your contributions are valued and celebrated.
• Paid Time Off & Holidays: Balance work and life with a generous leave policy.
• Financial Benefits: Enjoy competitive compensation and additional financial perks.
• Workplace Culture Initiatives: Immerse yourself in a culture that celebrates brilliance, clarity, and uniqueness.

How to Apply:

If you are interested in the opportunity, click the apply button or email with your CV.