AddressThis successful and rapidly expanding Property Maintenance company are looking to strengthen their team with a bright and enthusiastic Helpdesk Advisor to join a busy helpdesk office environment, providing support to tenants / maintenance engineers.
HELPDESK ADVISOR /INTERNAL SALES ADMINISTRATOR / CLIENT SUPPORT
LOCATION: Based from the Office in Sidcup, SE London, you will be within easy travelling distance of the M25/ A2. You will be looking for office-based Sales Coordinator / Helpdesk jobs in the North Kent, London, Essex area, you may be living in Sidcup, Bexley, Swanley, Gravesend, Dartford, Bromley, Kent, Chatham, Rochester, Orpington, Grays, Essex.
SALARY: £24K-£29K plus benefits, bonuses, pension, close to town centre shops and amenities, free parking, modern offices, fun environment, career progression.
HOURS: Monday to Friday, 8am-5pm / 7am-4pm. Negotiable.
As Helpdesk Advisor, you will be the first point of contact for incoming email and telephone enquiries, closely liaising with council residents to ensure consistent communication and customer service is provided, whilst coordinating with the works team so that the works carried out meet the specified requirements.
· Managing field engineers and their maintenance schedules.
· Scheduling works / allocating jobs / co-ordinating workload.
· Developing ongoing relationships with tenants.
· Raising purchase orders, ordering materials.
· Processing invoices.
· Updating and amending database.
Your professional telephone manner, alongside good organisational and time management skills will ensure you deliver all aspects of these tasks to a high standard. Your ability to work under pressure in a fast-paced environment, will contribute towards a fun and rewarding career.
Previous experience helpdesk / client support experience within Housing Associations / Property Maintenance / Facilities Maintenance would be ideal. You will be a good team player, quick to learn with a good working knowledge of word, excel & outlook and client portals.
You may be searching for helpdesk / customer service / sales admin jobs in Dartford or North Kent. Your background will be in a Helpdesk Support Customer Service role. Your current or previous Help Desk jobs or ideal Helpdesk Admin roles may include Help Desk Administrator, Sales Administrator, Resident Liaison Officer, RLO, Senior Help Desk Admin, Service Coordinator, FM Service Desk Administrator, Technical Support Administrator, Senior Document Controller, Sales Administrator, Sales Admin Support, Technical Sales Administrator, Senior Service Administrator, Service Maintenance Administrator, Customer Care Officer, Sales Co-ordinator, Senior Customer Services Administrator or similar.
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Please Note: Typhoon Recruitment Ltd provides online advertising and response management recruitment services and does not operate as an employment agency or business. If your details match our client's requirements, your personal information as provided on your CV, will be released to our client so they can assess your suitability for the opportunity advertised. Your details will only be used by us in relation to this specific opportunity. By applying to this advertisement and submitting your CV and/or cover letter, you give your express consent to us using your details for this purpose.
Job Types: Full-time, Permanent
Salary: £24,000.00-£29,000.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Experience:
- Helpdesk Coordinator: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: TR2358
