Helpdesk Administrator

Helpdesk Coordinator

18k to 20k per annum depending on experience

Established in 2011, MDT FIXING GROUP are a small but perfectly formed construction business with head office in Mitcham We provide maintainance services in the care sector across London working alongside our clients and and tenants to ensure the smooth running of the buildings. We are now looking to recruit an experienced Facilities Helpdesk Co-ordinator.

Details:

Monday to Friday
9am to 15:00pm
Office based

Key Responsibilities:

Receive and return phone calls in support of facilities function to ensure all activities are managed in a professional manner.
Check and maintain Helpdesk Inbox
Schedule reactive and help desk call outs.
To review jobs received during the working day and allocate accordingly to Engineers.
Process purchase orders and invoices Issuing and closing planned and reactive maintenance visits Inputting data
Support the Office & Contract Managers in the administration & delivery of departmental objectives
Attending to queries should they arise
General administration support
Raising Corrective maintenance tasks following on from PPM completed tasks
Organisation of day-to-day work to ensure that all key tasks are fulfilled

Requirements:

Help Desk Experience
Previous experience in Facilities Management or a related field is highly desirable
Ability to work effectively in a fast-paced environment
General Administration
Excel knowledge

25 days annual leave
Pension