We are looking for a receptionist to join our team at Crealy Meadows for the Summer holidays.
Reception & the campsite shop are open 8am-8pm (in peak periods). The working days include school holiday periods as well as bank holidays - these are our busiest times.
The job role will include tasks such as:
Creating welcome packs and distributing accommodation keys
Providing guests with a warm welcome
Directing guests to their allocated accommodation
Providing accurate and informative information of services and facilities offered
Upselling and offering additional services to benefit our guest needs and experience
Deal with guest issues in a prompt, friendly and professional manner
Serving guests in our campsite shop
To be a part of the Crealy Meadows reception team you must be full of enthusiasm and have a customer-focused attitude. If think you have got the ability, communication skills, passion and drive to work in a busy and demanding environment, plus the enthusiasm to deliver exceptional customer service, you could be exactly what we are looking for.
Previous experience of a Holiday Park setting is preferred, but not essential as full training will be provided.
In addition, the ideal candidate must have:
A basic understanding computer systems (including outlook, word & excel)
Fantastic verbal and written communication
An ability to work well under pressure
Able to stand on your feet for long periods of time
Happy to smile whilst checking our guests in outside come rain or shine
An ability to work independently for prolonged periods of time and as part of a team
Enthusiasm to interact with guests upon arrival and throughout their stay
A reasonable level of fitness
Information for Candidates
You will need to have proof of right to work in the UK (either a birth certificate or current passport) and be able to provide details of a reference. Please ensure that you have both of these before applying.
Over 18 only (due to restrictions)
Closing date June 1st.