Hospice Service Lead

Dorothy House is a Wiltshire based hospice providing compassionate care and support for people in our community with a life-limiting illness. Our focus is on quality of life, helping patients to live well and die well. We create individual care journeys, which start at diagnosis and continue with bereavement support for family, carers and children.

We are looking for an exceptional Registered Nurse leader with extensive experience within palliative and/or Oncology setting to undertake the role of Patient and Family Services Lead.

PATIENT AND FAMILY SERVICES LEAD | Band 8a £51,971 - £58,496 per annum

Reporting to the Deputy Director for Patient and Family Services the post holder will have strategic responsibility for the In Patient Services, Day Patient Services, Therapies Services and the Clinical Co-ordination Centre.

• The role will require excellent nursing care and leadership ensuring greater integration with our partners and other services across the Integrated Care System.
• In addition to leading a team of clinical leaders, the post holder will work with the Senior Leadership Team to influence service improvement and deliver strategy aims.

Some of the key duties will be:

• To deliver the shared vision and strategy of the Patient and Family Services Directorate.
• To provide inspirational and empowering leadership to ensure the delivery of excellent clinical and holistic care.
• Deliver high quality, innovative and contemporary care within Dorothy House, creating a culture of continuous service improvement with patients and family at the heart of all that we do.
• Lead collaborative working to create a workforce plan to ensure the appropriate skill mix of staff to provide the range of integrated services to achieve CQC compliance, efficiency and the support patient and family's needs in line with contracted activity and clinical and organisational strategy.
• To lead on audit/research for services throughout your area of responsibility and represent at Clinical Audit and Quality Group.

See our full detailed Job Description on our website for more information.

HOURS OF WORK

This is a full time position. You will be contracted to work 37.5 hours across Monday to Friday. However the will be an expectation for rotation to second clinical on call cover across 7 Days.

ABOUT YOU

Essential requirements:

• First level nurse with up to date Palliative care/Oncology Diploma/Degree or equivalent experience
• Post Graduate qualification in related subject (or willingness to work towards)
• Experience of working across care settings, collaborative working, strategic thinking and influencing
• Knowledge of legislative and regulatory requirements, risk assessing and clinical governance
• Evidence of ongoing professional development
• Teaching qualification and/or experience of formal and informal education provision
• Excellent communication/interpersonal skills
• Experience of managing change and leading innovation
• Significant clinical and Leadership experience at NHS band 7 or above with ability to lead a multi-professional team and empower clinical experts.
• Experience of supporting and developing individuals and teams to develop and excel
• A reflective, compassionate leader, willing to learn and undertake coaching
• Full UK Driving Licence with access to a vehicle

Desirable requirements:

• Knowledge of the health and social care landscape locally and nationally
• Experience of working with volunteers
• Experience of CQC inspections and quality governance reporting
• Experience of business planning and undertaking audits within a clinical setting

ABOUT THE BENEFITS

Dorothy House is an incredible place to work, these are just a few of our benefits that we offer to our staff:

• Generous holiday allowance for all roles, increasing with length of service
• Fantastic refer a friend scheme
• Excellent industry leading training and development programmes with many career development opportunities
• Pension with Life Assurance
• Travel and parking - We offer 45p per mile for work travel. There is unlimited free parking in Winsley.
• Cycle to work scheme
• Employee Counselling and Mindful Employer Charter - providing our staff with information, advice and support for those experiencing stress, anxiety, depression or any other mental health conditions.
• Simply Health - Providing insurance against certain everyday healthcare costs such as dental and optical treatments.
  If this sounds like your ideal job, then we'd love to see your application.

Please note that our vacancies can close at any time once sufficient applications have been received. We therefore encourage early submission of your application.

NEXT STEPS

Interviews will be conducted at the beginning of July.