Responsibilities:
- Oversee the daily operations of the hotel, ensuring smooth and efficient functioning
- Manage and supervise hotel staff, including front desk, housekeeping, and maintenance teams
- Provide exceptional guest service and handle any guest complaints or issues
- Develop and implement strategies to maximize hotel occupancy and revenue
- Monitor and control hotel expenses to ensure profitability
- Collaborate with the sales and marketing team to promote the hotel and attract new guests
- Maintain high standards of cleanliness, safety, and hygiene throughout the hotel
- Ensure compliance with all hotel policies, procedures, and regulations
- Handle human resources functions such as hiring, training, scheduling, and performance evaluations
Requirements:
- Previous experience in a leadership role in the hospitality industry
- Strong supervisory and management skills
- Excellent communication and interpersonal skills
- Ability to speak multiple languages is a plus
- Knowledge of hotel operations and guest services
- Familiarity with human resources practices and procedures
- Strong problem-solving abilities and attention to detail
- Ability to work under pressure and handle multiple tasks simultaneously
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.
Job Type: Full-time
Salary: £17,000.00-£33,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount
- UK visa sponsorship
Schedule:
- 12 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Application question(s):
- Please list languages you speak other than English:
- If you are not British Citizen, what is your current visa status and its expiry date?
Education:
- Bachelor's (preferred)
Work Location: In person