Housing Support Assistant Admin and Clerical

Job Title: Housing Support Assistant (Admin and Clerical) Salary: GBP14.24 P/H LTD UmbrellaHours: 37 Hours Per WeekType: Temporary OngoingLocation: Ty Penallta, CF82Start Date: ASAPWork Pattern: Monday - Friday 09:00am - 17:00pm Are you detail-oriented and passionate about housing services? Join our client's team as a Housing Support Assistant, where you will play a key role in providing essential clerical support to the Private Sector Housing Team, ensuring smooth and efficient operations.Key Duties and Responsibilities:

• Provide accurate and timely typing and Clerical support to the Private Sector Housing Team, including the Empty Property Team.
• Input and extract data from software systems used by the Private Sector Housing service.
• Deliver an efficient service response to inquiries from service users.
• Liaise effectively with internal staff to provide excellent customer service.
• Handle photocopying, printing, collation of documents, and shredding of confidential information.
• Manage incoming and outgoing mail and emails.
• Undertake environmental searches and Land Registry checks.
• Type a range of documents, including letters, witness statements, and statutory notices.
• Arrange meetings and take minutes when required.
• Set up and maintain files, including filing, archiving, scanning, and indexing.
• Support the administration of housing loan and grant schemes.
• Contact clients by telephone to respond to queries and assess customer satisfaction.
• Process orders and payments through various systems, including Proactis, OLAS, and the CCBC credit card system.
• Maintain statutory registers and manage records in accordance with retention policies.

Essential Skills and Qualifications:

• 5 GCSEs Grade A -C or equivalent, or a relevant Level 2 qualification.
• Proficiency with Microsoft Word and Excel.
• Organisational skills to manage records and files effectively.

If you require any additional information regarding the position, please call David at Service Care Solutions on or send an E-Mail to