Address
Form of work
SalaryAdvert:
We’ve been championing better work and working lives for over 100 years. We help organisations thrive by focusing on their people, supporting our economies and societies. We’re the professional body for HR, L&D, OD and all people professionals – experts in people, work and change. With over 160,000 members globally – and a growing community using our research, insights and learning – we give trusted advice and offer independent thought leadership. And we are a leading voice in the call for good work that creates value for everyone.
There has never been a more interesting or important time to join us. We offer an inclusive and stimulating culture and a wide range of professional development opportunities, as well as excellent benefits such as 28 days’ holiday with an option to buy and sell days, £125 personal development allowance, access to an award winning pension scheme and a commitment to wellbeing including a cashback health scheme.
The role
This is a unique opportunity to enter the world of work, gain hands-on HR experience and be part of the professional body for HR, L&D, OD, and all people professionals. As part of the HR Admin Apprentice, you will provide administrative support to the People team across the employee experience.
This is a full-time apprenticeship role, that includes dedicating 20% of your time towards studying for a Level 3 HR qualification.
What you’llbe doing
What you’llneed to be successful
Please note, this advert is due to closeon Wednesday 17 July 2024.
To learn more, please download the job profile and, if this role describes you and your career aspirations, click APPLY.
CIPD: valuing everyone as an individual!The CIPD define diversity as the differences in colour, ethnicity, abilities, age, gender, beliefs, interests, socioeconomic status(class), marital or partnership status, sexual orientation, geographic, academic/professional backgrounds, opinions, backgrounds, thinking, experiences, and many other personal characteristics. There is a growing body of research that shows that diverse workforce can be beneficial for decision making, innovation and problem solving as people bring a diverse range of skills and lived experiences with them. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met.
We are committed to employment practices that promote diversity and inclusion and equality of outcomes in employment through recognising of how differences of age, disability, gender, sex, marriage and civil partnership status, pregnancy and maternity status, ethnicity, colour, religion, or belief and other protected (by equalities law) and personal characteristics can advantage or disadvantage a person.
Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we would urge you to submit an application as soon as possible.
HR Admin Apprentice
£25,500 + benefits
18 months apprenticeship
Full time 35 hours per week (20% of time towards study)
London,Wimbledon (hybrid working – 2 days per week in the office)
We’ve been championing better work and working lives for over 100 years. We help organisations thrive by focusing on their people, supporting our economies and societies. We’re the professional body for HR, L&D, OD and all people professionals – experts in people, work and change. With over 160,000 members globally – and a growing community using our research, insights and learning – we give trusted advice and offer independent thought leadership. And we are a leading voice in the call for good work that creates value for everyone.
There has never been a more interesting or important time to join us. We offer an inclusive and stimulating culture and a wide range of professional development opportunities, as well as excellent benefits such as 28 days’ holiday with an option to buy and sell days, £125 personal development allowance, access to an award winning pension scheme and a commitment to wellbeing including a cashback health scheme.
The role
This is a unique opportunity to enter the world of work, gain hands-on HR experience and be part of the professional body for HR, L&D, OD, and all people professionals. As part of the HR Admin Apprentice, you will provide administrative support to the People team across the employee experience.
This is a full-time apprenticeship role, that includes dedicating 20% of your time towards studying for a Level 3 HR qualification.
What you’llbe doing
- Delivering excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers and to employees when needed.
- Using analytical and active listening skills to understand requirements and establish root causes before developing HR solutions. Taking ownership through to resolution, escalating complex situations as appropriate.
- Dealing effectively with internal customers, using interpersonal skills and communicating well through a range of media e.g. online, phone, face to face and email.
- Building trust and sound relationships with customers. Building and maintaining strong working relationships with people in the team and across the business.
- Supporting colleagues, collaborating across the People team and providing administrative support for a wide variety of tasks.
- Identifying opportunities to improve HR performance and services; this includes supporting implementation of HR changes/projects.
- Maintaining accurate HR records as part of services delivered. Preparing reports and management information from HR data, with interpretation as required.
- Managing the HR email inbox, ensuring fast response times and seeing through to resolution.
- Keeping up to date with business changes and HR legal/policy/process changes relevant to the role.
What you’llneed to be successful
- Administrative experience and exceptional attention to detail
- Proven ability to complete administrative tasks at pace and to agreed SLAs
- Excellent written and verbal communication skills
- Strong ‘customer first’ approach to handling queries internally and externally
- Able to build relationships quickly and foster long-term collaboration
- Able to demonstrate solution focused approach and analytical thinking
- Curious mind, open to learning new processes and concepts
- Tech savvy and open to innovations using various systems, tools and platforms including AI
- Ability to plan, prioritise workload and manage time effectively
- Excellent MS Office skills
Please note, this advert is due to closeon Wednesday 17 July 2024.
To learn more, please download the job profile and, if this role describes you and your career aspirations, click APPLY.
CIPD: valuing everyone as an individual!The CIPD define diversity as the differences in colour, ethnicity, abilities, age, gender, beliefs, interests, socioeconomic status(class), marital or partnership status, sexual orientation, geographic, academic/professional backgrounds, opinions, backgrounds, thinking, experiences, and many other personal characteristics. There is a growing body of research that shows that diverse workforce can be beneficial for decision making, innovation and problem solving as people bring a diverse range of skills and lived experiences with them. Harnessing these differences creates a productive environment in which everybody feels valued, where their talents are fully utilised and organisational and personal goals are met.
We are committed to employment practices that promote diversity and inclusion and equality of outcomes in employment through recognising of how differences of age, disability, gender, sex, marriage and civil partnership status, pregnancy and maternity status, ethnicity, colour, religion, or belief and other protected (by equalities law) and personal characteristics can advantage or disadvantage a person.
Please note, we reserve the right to close or extend this position depending on application numbers. Therefore, we would urge you to submit an application as soon as possible.
