Hr Advisor

Role: Human Resources Advisor - Attendance and Wellbeing (Band 3)
Employment type: Permanent
Salary: c£31,000 p.a. and benefits
Located: London Victoria
Thank you for your interest in joining the National Audit Office as a HR Advisor (HRA). This role offers a rewarding and fascinating career within a close-knit and friendly HR team. We are an extraordinarily influential organisation with a real commitment to attracting the best HR talent and developing our people to reach their academic and professional goals. Our Learning and Development team have a wide offering of online and in person training courses and we also offer internal coaching and mentoring for employees currently studying or wishing to obtain their CIPD qualification.
The National Audit Office (NAO) is the UK’s independent public spending watchdog.
We support Parliament in holding government to account and we help improve public services through our high-quality audits.
The Human Resources team provides a full range of HR services and support to ensure we have the high calibre people needed to deliver our ambitious strategy. The HR team consists of 28 staff, working closely together to deliver a high-quality professional service and is formed of the following sub-teams:

• • Attendance and Wellbeing and HR Business Partnering
• • Professional Training
• • Resourcing
• • Diversity & Inclusion
• • HR Systems
• • Pay & Benefits

An opportunity has arisen within the Attendance and Wellbeing and HR Business Partnering team. The main purpose of this role is to deliver strong administrative support across a range of HR processes and areas, focused on attendance and wellbeing and employee relations.
The successful candidate will also provide relevant advice and support to staff and HR team colleagues in an effective and timely manner to achieve high service standards. This post will add to the successful delivery of a range of HR processes and tasks and will, therefore, enable HR to effectively contribute to the business, customer satisfaction and performance.
Reporting to: HR Business Partner
Internal/External relationships: The key internal relationships include HR team colleagues; Finance colleagues; other Corporate Service teams; internal audit and internal customers potentially from any grade – including senior management. External relations include our occupational health providers and external audit.
Staff Resources managed: None
Budgetary Resources managed: None, but will have to operate within the parameters set out by our HR budgets.

Deliver HR process and assignments in a fast, accurate and responsive way to a high standard and to meet business needs. This will include, but is not exclusive to:
Attendance & Wellbeing:

• Work collaboratively with other HR colleagues to ensure consistency of service, including providing written and oral responses to queries received on the HR Service Desk in a professional and timely manner to agreed SLAs, only escalating the more complex issues when necessary.
• Manage several straightforward employee relation cases, including referral to our occupational health provider, probationary review meetings with the manager and employee and implementation of workplace adjustments, with the support of the relevant HR Business partner.
• Undertake regular data cleanse exercises to support business partners as well as ensuring all case management and sickness absence data within the HR management system is inputted and up to date.
• Inputting of agreed workplace adjustments into the HR management system and assisting HR Business Partners in implementing the adjustments
• Provide administrative support to HR Business Partners, for example, taking minutes at formal meetings. General data input for example, inputting sickness absence dates and cancelling leave requests raised through the HR Service Desk and work with the HR Systems team to ensure high quality data in our systems, trouble shoot, and train others on our processes.
• Working with the Senior HR Advisor, manage the efficient administration of our wellbeing initiatives and projects.
• Providing cover for the other HRAs by inputting monthly pay changes relating to Attendance and Wellbeing accurately and within set deadlines, ensuring that all pay changes are correctly calculated and liaising with the pay and benefits specialist and payroll to resolve any queries.
• Engage in regular meetings with employees, advising employees and answering their questions confidently and professionally on a range of issues including policy, processes and how to use HR systems.
• Build relationships and liaise with external providers to ensure a high level of service is provided to the NAO.
• Support our organizational goals for diversity and inclusion by championing initiatives.
• Complete ad-hoc assignments and discrete pieces of work as requested to a high standard. across the full range of HR Services, being flexible to manage these against your day-to-day duties.

The following competencies are required:

• a keen interest in HR areas such as employee wellbeing, employee relations, diversity and pay, alongside a commitment to updating one’s skills, e.g. developing technical skills as we enhance our HR Management Information systems and working towards the CIPD qualification.
• previous experience of using an on-line HR management system and working with outsourced occupational health providers is desirable.
• the ability to plan, organise and administer a busy programme of work to a high standard of accuracy and quality, responding to changes in priorities as required, to ensure that key deadlines are met, e.g., monthly pay runs.
• excellent attention to detail working methodically and accurately to ensure all relevant people data and pay details are correct and input accurately.
• be a self-starter, using creativity and initiative when seeking solutions before escalating to more senior colleagues.
• excellent oral and written communication skills to deliver difficult messages sensitively and the ability to engage and build relationships with colleagues at all levels of seniority professionally and credibly.
• ability to work well in a team, adopting a collaborative and inclusive approach.
• strong numerical and Microsoft Excel skills with an ability to analyse data, produce reports and provide accurate management information, in a clear and user-friendly way.
• knowledge of HR and pay legislation and how this is applied in the NAO.
• commitment and motivation to deliver an excellent HR service and proactively seeking ways to implement improvements to processes.