Hr Services Administrator

We’re growing and want you to be a part of our journey.

The Employment, Policy and HR Services team provides both SME advisory and administrative HR services to the business which underpins our overall people strategy and vision.

The team pro-actively manage our people operations and risk by:

• Managing HR processes to ensure seamless operations and compliance

• Having accountably for the HRIS and maintaining the integrity of employee data

• Actively managing the employee lifecycle
• Developing inclusive and forward-thinking policies
• Producing and reporting on metrics to identify trends
• Providing automated and self-service actions to increase efficiency and reduce cost

As an HR Administrator, you will play a pivotal role in shaping our organisational success by providing confidential and pro-active administrative support across the full employee life cycle to the HR Central team, employees and performance managers. This role would be reporting into one of our HR managers and you will work closely with colleagues in the HR function and wider business to deliver excellent service to stakeholders across the business.

This role is a fixed term contract and can be based in Edinburgh, Glasgow or Belfast with a hybrid workstyle.

Key Responsibilities

• First point of contact for employees and performance managers with HR related queries by managing the Team’s mailbox daily. This will include reviewing and triaging each query to the appropriate team member or internal team.
• Assist with the identification, development and implementation of process improvements.

• Ensure HR systems are updated and maintained with the latest employee information and conduct monthly audit checks to ensure integrity of data.
• Take responsibility and proactively manage the administration of our key HR processes across Joiners, Movers and Leavers including generation of offer letters and contracts, probation, onboarding of new employees and processing resignations.

• Assist with other administrative tasks for the HR Central team as required. This may include note taking at formal meetings.

Key skills and experience

• Previous experience of working in an HR administrative role ideally within a People practice, and within a professional services environment (experience Sage People would be advantageous)
• Ability to prioritise a busy workload, working to tight deadlines whilst maintaining a high level of attention to detail and accuracy.
• Evidence of excellent planning, administration and organisational skills, with a flexible approach to managing tasks in order to meet changing and conflicting demands.
• Experience of inbox management and file management
• Drafting and reviewing of employment contracts
• An understanding of managing the visa process
• Evidence of working collaboratively as a team, maintaining good working relationships, and contributing to the team’s overall performance.
• Evidence of excellent interpersonal and communication skills, with an ability to communicate clearly with a variety of internal and external stakeholders/audiences.
• Strong IT capabilities including MS Office (Outlook, Word and Excel)

Demonstrated Commitment to our Core Purpose

• Power in Partnership: We work in partnership with our clients & each other - building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
• Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.

What we offer you

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

On top, we also offer:

• A competitive remuneration package, including a bonus scheme.
• A defined contribution pension scheme.
• Life insurance.
• Healthcare benefits.
• Income protection benefits.
• 25 days annual leave (plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional 'Company’ days - a celebration day for your birthday and an extra day over Christmas.
• Corporate Social Responsibility (CSR) allowance
• Flexible working opportunities.
• A flexible benefits package.
• Internal development programmes including (technical and non-technical) training support and mentor programmes.
• Where required study support including study days, materials and exam entry support.