Are you an eagle-eyed Internal Sales Administrator? Do you thrive on building relationships with people? Then this could be the perfect opportunity for you!
Our global manufacturing client based in Southam; Warwickshire are looking to recruit a permanent Internal Sales Administrator.
Benefits:
- Salary - 23,000 to 25,000 per annum DOE
- Hours of work - 8:30 - 17:00 Monday to Thursday and 8:30 - 16:00 Friday - 36.5 hours
- Private Medical Insurance after successful completion of a 6-month probationary period
- Annual Bonus - Company performance based.
- 31 Days Holiday (inclusive of Bank Holidays)
- Company sick pay scheme
- Auto-enrolment Pension
Internal Sales Administrator Responsibilities:
- Provide Sales Administration assistance to the sales team order processing and administration services.
- Respond to customers via telephone and email.
- Ensure company database is kept up to date.
- Prepare and register all quotations (verbal and email).
- Ensure delivery dates are met in accordance with customer requirements.
- Carry out general administration duties.
- Assist with estimating to gain an understanding of products to help secure competitive pricing from suppliers.
- Arrange export documentation and carriage for UK and overseas orders, as required.
- Undertake Basic Internal Works / Bill of Materials and instructions.
- Update workshop instructions on Sage when completed.
- Process returns to customers.
- Write test certificates, conformity certificates and origin certificates for customers.
- Resolve queries including delayed deliveries, stores issues and on the sales ledger.
- Participate in tasks relating to marketing, updating company website and exhibitions, when requested.
- Provide technical support to customers and outside personnel.
- Provide the first point of contact for all customer enquiries.
Required skills and experience.
- Excellent customer service, providing a friendly and courteous front of house image.
- Excellent communication and people skills
- Proactive and capable of planning ahead and time management
- Organised and methodical
- Effective interpretation of instructions
- Proficient typing and data processing
- Computer literacy, capable of using Sage Accounts, Internet, email, and the Microsoft Office suite.
- Adaptable and flexible and capable of managing changing priorities and tasks.
Should you be interested, please apply through this advert.
KSBirmingham
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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.