Internal Sales Coordinator

About IGD

IGD is the world’s oldest, independent gas detection manufacturer of leading digital gas detection products, serving clients in the UK and international markets.

Providing an extensive range of products and services from system supply, to full site support, turnkey installations and ongoing service support to our clients.

Operating from two sites in Stockport IGD are trusted by businesses around the world.

IGD work with a wide range of clients from major international blue-chip companies, through Pharmaceutical, Academic, Research and distribution.

An excellent opportunity has arisen for an Internal Sales Coordinator to join a well-established manufacturing organisation.

This is a key role within the sales and marketing team, dealing with all forms of customer communication, sales administration, quote chasing and lead qualification.

The ideal candidate will have excellent written and verbal communication skills, be proficient in using CRM systems, MS Office suite, and be comfortable working within a fast paced and busy department.

The Role

Reporting to the Marketing Manager you will be responsible for the following activities:

• Processing customer orders
• Qualifying generated sales leads with outbound calls and email (UK and overseas) qualifying these for account managers.
• Understanding customers’ needs and quickly qualifying sales opportunities.
• Quotation preparation for portable gas detectors and spare requirements
• Following/Chasing opportunities and quotations created by Account Managers.
• Answering customers’ questions and liaising with Production, Technical, Account Managers & Aftercare teams so requests are processed efficiently.

About You

• You should have proven experience within a similar sales role, taking responsibility for the customer within IGD
• Experience in working with a CRM system
• Self-motivated with the ability to use own initiative
• Able to work to tight deadlines
• Excellent attention to detail
• Ability to learn in-house software application
• Experience in sales environment and KPIs
• Experience in telephone sales and ability to create sales emails.

This is an excellent opportunity to join an Investors in People (Silver) organisation who can offer real opportunities.

Benefits:

• Internal training in gas detection, ISO procedures, IGD equipment and continuous professional development courses (CPD), to help development the employee in their role and expand their responsibilities throughout the company.
• Competitive salary
• 5% non-contributory pension Nest pension scheme
• Available health insurance scheme for eligible employees
• 31 days holiday including public holidays
• Working with an Investors in People Company (Silver Award)
• Onsite parking and close to local transport links (trains and bus routes).
• Company run social activities.
• Profit Share Scheme (every half year).

• Opportunities for career progression and development.