International Sales Development Executive

International Sales Development Executive (Remote)

The $1.3 trillion global beverage market is undergoing significant change and Good Culture – a young, ambitious, fast-growing company that distributes the finest organic fermented beverage ingredients to manufacturers all over the world - is playing a big role in supporting this change… and we have only just started.

Dedicated to solving our customers’ challenges and helping them to realise their unique opportunities, the Good Culture team loves doing anything and everything we can to help each of them succeed.

Due to our continued growth & significant future opportunities, we now require a full-time Sales Development Executive to join our passionate team and help to take the business to the next level.

This important role will mainly be focused in two key areas:

1. Lead generation;

2. Supporting existing customers with their day-to-day needs.

This is an exciting opportunity for somebody who really wants to step up and be a core part of growing the business. We have ambitious plans for the future and want to hire really great people to join us on the journey. As the business expands in the coming years we hope to hire for more senior roles from within the team and offer personal career growth opportunities.

We are open minded to who could be the right person for this role. Ideally you show lots of potential & will achieve great things if given the right support & trust in your abilities.

Really important things to know:

• This role is for someone who is based in the UK or Ireland and canwork remotely from home or a coworking space. We really don’t mind where you are based and encourage all the benefits of a good work life balance that remote working can bring.
• A small amount of travel will be required from time to time. This will include during initial training period, attending trade shows and events as required.

The type of person we are looking for:

Does this sound like you?

· Energised by making outbound sales calls every day and generating new business

· You are an extroverted salesperson who loves talking to people

· Ambitious to step up, learn and expand in all areas of sales

· Identifies as having a positive and can-do attitude

· Friendly and approachable

· Proactive with bucket-loads of initiative

· Takes huge pride in always delivering to a high standard

· Trustworthy with high integrity

· Self-Motivated and can thrive while working autonomously/remotely

· Values building great long-term relationships

· Enthusiastic & passionate to help grow the business

· Always approaches day to day problem solving with a positive attitude

· Takes ownership & responsibility for outcomes, you always see things through to completion

· Desire to become a faithful steward of the business & trusted ally to the whole team, our customers & business partners

Your Abilities

· Motivated and energised by stretching targets

· You can proactively make outbound sales calls every day to achieve targets

· Highly organised

· Dedicated to delivering the highest levels of customer satisfaction

· High level of attention to detail

· Excellent communication skills

· Loves learning new things

· You have good judgement & ability to independently problem solve

· Can create, document & continuously Improve all processes for the functions of the role to a high standard

· Can work flexibly to meet the demands of our customers and the business

Highly desired skills & experience (but not essential)

· Experience in B2B Sales Development, customer management and/or customer service

· Knowledge of food & drink production processes or distribution industry.

· Additional foreign language(s) advantageous

· A passion for continuous improvement, the environment, health and sustainability

DUTIES OF YOUR ROLE

Actively working closely with the team on the day-to-day problem solving & delivering for our customers to a high standard, plus:

Growing the Business

· Developing New Business

· Proactively making outbound sales calls to create new long-term customers for the business

· Setting up introductory calls to meet with new customers & understand their needs

· Presenting our products as a solution to customers’ problems. (Full training will be provided)

· Supporting customer’s onboarding

· Responding to all new inbound enquiries and record all new important customer information in our CRM system.

· Communicate with customers through phone, video call, email and direct message.

Supporting Existing Customers

· Building and maintaining long term trusted relationships with customers, ensuring effective and regular communication

· Maintaining sales forecasting to make sure we always have what the customers need in stock

· Providing quotations and following up to convert these into sales

· Managing customer orders from receipt to delivery in a timely manner

Working within the team

· You will work closely with the team who will all support you to be successful. This includes other sales team members, operations coordinator, technical manager & senior management

· Upkeep of clear documentation on our CRM System

· Maintain knowledge of our products and pricing

· Maintain up to date documentation of your sales processes

· You will be required to support the other sales team members if required (eg if team members are on annual leave or off sick). This includes responding to their customer enquiries, creating quotes, invoices, orders & other related tasks if required. Full training will be provided.

Role summary

The role will report into our Head of Business Development

• Start date: June, 2024
• Competitive salary
• Additional Bonus & incentives structure so you are appropriately rewarded for your efforts.
• Please submit: your C.V. along with a brief description of why you are interested in this role and your suitability.

Job Types: Full-time, Permanent

Pay: £20,000.00-£25,000.00 per year

Benefits:

• Company car
• Company events
• Company pension
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Work Location: Remote

Reference ID: GCKISDE