It Applications Analyst (It)

To be the primary escalation point for the Firm’s service line and client applications suite. The main contact in respect of deploying, developing, maintaining the system whilst providing support and operating business continuity, change management and release management processes.

The responsibilities

• To maintain, support and be the Firm’s internal expert on client-driven application suites and service line applications/systems.
• To grow awareness and understanding of how the applications, systems and application suites are used to deliver services to our internal and external clients.
• Ensuring availability and performance of systems and services through a process of continual improvement.

You

• Requires broad or specialised knowledge from advanced specialised training, work experience or a relevant degree or equivalent. May have an understanding of theoretical concepts and principles.
• Relevant experience within specific area of work in professional services or a partnership.
• Strong presentation skills and ability to be persuasive. May need the ability to coach and motivate others.
• Able to use judgement / experience to tackle issues and seek advice on more complex problems.
• Strong analytical skills, based on systems and models relevant to the field of work.
• Strong computer literacy and understanding of relevant software. Keeps up to date on all required training such as information security.
• Excellent verbal and written communication skills; including communicating with technical and non-technical clients and staff at all organisational levels.
• High levels of commitment and ability to act when necessary.
• Team-focused mentality, understanding that the function must work collaboratively to drive success.
• Strong presentation skills and ability to be persuasive.
• Able to use judgement / experience to tackle issues and seek advice on more complex problems.
• Strong analytical skills, based on systems and models relevant to the field of work.
• Builds partnerships and works collaboratively with others to meet shared objectives.