It Engineer

IT Engineer

Slough

25k - 30k

Benefits: A very autonomous relaxed environment whilst still providing you with support whenever you need it, Potential to Apply for Microsoft Training Vouchers after a Year

• working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils
• SAGE Employee Benefits.
• 2 years death in salary
• 3% pension contribution
• Sage benefits scheme (discounts)
• MS Vouchers 3 month after probation - progression plan
• 25 days holiday, 5 days for Xmas and get it all off. BH just given. Holiday at holiday

Our client is looking for a Support Technician based on a client site to work as part of our managed service team. looking for an based on a client site to work as part of our managed service team.

Your responsibilities will include:

• Under the guidance of the Network Manager: provide specialist ICT support that ensures the school establishes and maintains high quality learning facilities.
• Take a lead role supporting multiple remote sites personally, working solo.
• Connect-up and check hardware for normal operation.
• Set-up a suitable desktop environment for users of a standalone or networked PC.
• Install all software applications as required.
• Perform set-up and checking of networked PC's.
• Perform maintenance task for user accounts.
• Use simple utilities to change information on the intranet.
• Provide a good level of technical expertise to all assigned customer networks,
• To use our ticket-based system to manage and resolve problems.
• To identify areas of Growth within the school from a Technical and Engineering front and escalate this to the account manager.
• Ability to effectively communicate (verbally and in writing) technical information to the client and commercial information to the account manager.
• To do complete our regular checks on our client systems.

Requirements

• Experience in a helpdesk or support environment.
• Microsoft Server Skills are desirable.
• Professional and polished communication skills.
• Experience in the education sector is desirable but not essential.
• Must have a clean and valid DBS disclosure.
• Keen desire to learn and expand on your existing knowledge/ skills.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.