It Support

IT Support

Job Title: IT Support - 1st Line Support

Salary: Up to 25,000 per annum + Benefits

Location: Taunton Office-Based

Join a dynamic IT Department within a law firm as an IT Assistant. Acorn by Synergie are currently recruiting on behalf of their client who is seeking someone with a positive, can-do attitude, ready to provide 1st line support and meet the IT needs of their team.

As IT Assistant, you'll provide essential support and backup for the current team, tackling IT issues across the business. There will be training to support you in handling a range of tasks, ensuring you gain comprehensive experience in a small IT Department.

Responsibilities Include:

• Assist the IT Department with daily duties; assisting with software/hardware issues as required
• Providing 1st Line Support across the firm (Support & guidance in the use of operating systems and software)
• Building on existing IT skills and expertise
• Preparation and maintenance/refurb of equipment
• Support the business with development and testing of the company's case management software

Essential Experience Required:

• Strong IT skills and desire to learn new systems/skills
• Excellent communication and ability to work in a team
• Proficient in using MS operating systems/Office products
• Problem-solving and troubleshooting ability
• Proactive and self-motivated

IT Support, IT Assistant, 1st Line Support, First Line Support, IT Department, Tech Support

Acorn by Synergie acts as an employment agency for permanent recruitment.