AddressPJT Partners is a global advisory-focused investment bank. Our team of senior professionals delivers a wide array of strategic advisory, shareholder advisory, restructuring and special situations and private fund advisory and placement services to corporations, financial sponsors, institutional investors and governments around the world. We offer a unique portfolio of advisory services designed to help our clients achieve their strategic objectives. We also provide, through PJT Park Hill, private fund advisory and fundraising services for alternative investment managers, including private equity funds, real estate funds and hedge funds.
From the beginning, PJT Partners has firmly believed that having the best people is key to building an enduring franchise. Our perspective was, and remains, that a great team brings in both top tier clients and appeals to a wide-range of diverse, talented colleagues. Fostering an inclusive culture, which welcomes differing perspectives and beliefs, enables us to provide the best advice and insights to our clients.
Role Description:
PJT Partners is looking for an IT Analyst with a genuine interest in technology, who is a motivated self-starter that can thrive in both a team environment and while working autonomously.
Main responsibilities include:
- Responds to technical support incidents via Slack, Phone and Email (70% of Role)
- Performs routine technical assistance and maintenance duties, such as deployment/installation, configuration and maintenance of computers and workstations, or Video Conferencing Support
- Maintains and updates ServiceNow Incidents and Requests
- Provides instruction and/or training to users on new or updated technologies
- Actively participates in IT Asset Management; tracking of inventory and assets using ServiceNow and other toolsets
- Participates in projects where required
- Learns and uses runbooks and technology frameworks
- Problem solving skills: ability to think critically through a technical problem, and seeks out the root causes of issues
- Strong interpersonal and communication skills, and can confidently engage with stakeholders
- Becomes a subject matter expert in 1 or more technologies
- Consistently delivers high quality work in a timely manner
- Confidently interfaces with adjacent technology teams on complex problems or projects
- Actively participates in meetings
- Demonstrates excellent time management, sets expectations, and follows through on work
- Suggests enhancements to business processes, best practices, or knowledge articles
- Is the owner for a routine body of work within the support team
Familiarity with the following systems:
- MS Windows operating systems 10, 11
- Windows Server
- Cisco Webex
- Audio Visual technologies, Cisco, Logitech, Polycom
- MS Office 365 (Word, Excel, PowerPoint),
- MS Azure,
- ServiceNow,
- Basic to advanced networking,
- MS InTune,
- iOS, Android
- Active Directory,
- Slack, Teams
- Zscaler/VPN,
- Cloud Services such as Box or o36
Requirements:
- Bachelor’s Degree and 2+ years’ experience or
- Industry relevant certifications (e.g.: Microsoft role base certifications) and 3+ years’ experience
- CompTIA or Google IT Support certificates and 5+ years’ experience.
PJT is an equal opportunity employer. We do not discriminate on the basis of, and will consider all qualified applicants for employment without regard to race, color, religious creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity expression, disability, medical condition, genetic information or predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other category protected by law. PJT Partners also complies with all applicable laws with regard to providing reasonable accommodation of disabilities to applicants. For more information or to request an accommodation, please contact Human Resources.
California Applicants: PJT Partners will consider for employment qualified applicants with arrest and/or conviction records in a manner consistent with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance and/or Los Angeles Fair Chance Initiative for Hiring Ordinance.
- In order to be considered, please ensure your resume/CV is submitted in PDF format.
