It Support Analyst

IT Support - Newton Abbot, Devon

- Full time permanent role

- Reputable organisation with friendly team

- Salary up to £25,000 based on experience

A lovely organisation based in Devon is looking for an IT Support Analyst. This is a great opportunity for someone with previous 1st Line/IT Service Desk support experience to join a supportive team and build a career in IT. Day to day duties will include:

- Helpdesk and desktop support for internal users

- Providing a high level of customer service and taking IT issues through to resolution

- Supporting technologies including Office 365, Windows OS, remote desktop services, basic networking and Windows Server

- PC/Laptop troubleshooting

To be considered suitable for this role you will need to have some previous IT support experience (IT Coordinator, Helpdesk Analyst, Service Desk Analyst etc.) as well as the below:

- Access to a car as very occasional support at other local offices may be required

- A personable nature with good problem solving skills

- Strong customer service skills and a desire to learn