It Technician

Job Role: IT Technician

Duration: 1-2 month temporary

Start dates: ASAP Start

Hours: 8:30am-5.30pm Monday- Friday

Location: Shoreditch

Pay: £17.94-19.48phr

Duties:

• Provide onsite technical support to end-users at the London office, including troubleshooting hardware, software, and network issues.
• Oversee the entire process of onboarding and offboarding IT equipment for the London office, particularly laptops, ensuring a seamless transition for new hires and departing employees.
• Install, configure, and maintain IT equipment, including desktops, laptops, printers, and peripherals.
• Respond to IT support tickets and service requests in a timely manner, ensuring issues are resolved efficiently and to the satisfaction of end-users.
• Manage the setup, maintenance, and troubleshooting of meeting and all-hands audiovisual equipment to ensure seamless communication and collaboration experiences for team members and stakeholders.
• Collaborate with the IT team to implement and maintain IT infrastructure, including servers, networking equipment, and software systems.
• Assist in the setup and configuration of new IT equipment for employees, including provisioning user accounts and access permissions.
• Conduct regular maintenance tasks, such as system updates, patches, and backups, to ensure the security and stability of IT systems.
• Provide technical guidance and support to end-users on IT-related issues, including software applications, email, and remote access solutions.
• Document IT processes, procedures, and troubleshooting steps to facilitate knowledge sharing and training for end-users.

Experience / Skills Required:

• Strong experience in a relevant Help Desk or IT support position
• Familiarity with Google Suite of products, including Gmail, Google Drive, Google Docs, and Google Calendar, for efficient collaboration and productivity.
• Strong hands-on experience with provisioning Windows/Linux/MacOS/ChromeOS/iOS and Android laptops for joiners, and re-imaging them for leavers.
• Excellent problem solving and multitasking abilities
• Good communication and technical skills

Benefits of being a temporary candidate via Adecco

• Weekly pay
• Contract of Employment
• Paid annual leave
• Access to an exclusive employee benefit and discount portal
• Pension contributions
• Ongoing support from a dedicated consultant

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.