Key Account Manager

Opportunity Profile

Are you passionate about forging strong client relationships and ensuring top-notch service delivery? Do you thrive in a fast-paced environment, adept at problem-solving and exceeding client expectations? If so, we want YOU to join our dynamic team as a Key Account Manager!

As a Key Account Manager, you'll play a pivotal role in managing key client relationships for major energy projects across the London area. Your primary objective? Ensuring our respected clients are not just satisfied but delighted with our services every step of the way.

The position will be based in London with the opportunity for flexible and hybrid work models. Travel will be required on a regular basis to other operating locations as specified by the Company to support resourcing activities.

About Us

At Cenergist, we provide energy and water efficiency solutions, our turnkey delivery process takes clients from concept stage to measured results so they can meet their Net Zero and sustainability goals.

Cenergist has established a reputation in the UK as a provider of choice for the public sector, utilities and commercial clients based on quality and performance. Our success is underpinned by our values which includes a commitment to quality, collaboration, supporting each other and embracing innovation. The role is a great opportunity to join a business that is constantly moving forward and pushing new technology with their work.

The Benefits

• Salary up to £35,000 depending on experience.
• 25 days' annual leave (plus Bank Holidays)
• Hybrid working
• Company pension
• Cycle to work scheme.
• Life insurance
• Wellness programme

Key Tasks

• Involved with key clients at all stages of project development, from contract award to design and delivery
• Developing new project commercials and seeking further opportunities with clients.
• Support the Head of Customer Experience in account managing our existing key customers in these regions.
• Manage client communications and work closely with our engineering and operations team for seam-less contract delivery
• Responsible for managing and measuring client satisfaction and building strong relationships across various client stakeholder levels.

About You

To be considered for the role you will need to have.

• Proven experience in Key Account management or a related field, preferably within the energy sector.
• Strong problem-solving skills and a customer-centric approach, dedicated to delivering exceptional service at every touchpoint.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues alike.
• Experience within the energy or construction sector would be desirable
• Experience working with local authorities or schools
• A self-starter with a drive for results, capable of thriving in a fast-paced environment and adapting to changing priorities with ease.
• Work in line with Cenergist Values – Quality, Collaboration, Innovation, Support and Passion

Cenergist is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds, perspectives, and experiences to join our team.

Job Types: Full-time, Permanent

Pay: Up to £35,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Health & wellbeing programme
• Life insurance
• Private medical insurance
• Referral programme
• Sick pay

Experience:

• Account Management : 2 years (required)

Work Location: In person