Key Account Manager

Key Account Manager

Location: (Field Based - you must be able to travel in to London.)

Salary – dependent upon experience

Immediate start

Job Ref: BC-KAM-0524

About us

Before Chocolate was founded in 2019 by chocolate lover Mandi and her 2 co-founders, one of whom had previously founded GO Superfoods Ltd, the leading UK importer and wholesaler of organic superfoods. With over 15 years of sourcing organic cacao, add to that some Mayan inspiration the team have sourced the perfect cacao bean to create in what their opinion is the World’s Best Hot Chocolate. (Proper hot chocolate tasting of indulgent cacao rather than chocolate flavoured sugar).

Quality really is at the forefront of Before Chocolate and our 16 Great Taste awards across our product range is testament to that. Our hot chocolate has recently featured twice on ITV’s ‘Love your weekend’ with amazing feedback from Alan Titchmarsh and his guests.

It’s an exciting time for growth at Before Chocolate and we’ve got a fantastic opportunity for someone to join our wholesale team and help build the brand in the UK.

What you will be doing:

· Using your prior experience and knowledge you will build a pipeline of qualified prospects based on key criteria such as the demographic they serve, location, current range.

· Part of your responsibilities will involve office-based tasks, such as responding to incoming sales enquiries, following up on leads and organising appointments for face-to-face meetings.

· You will engage with and visit a variety of food service outlets to promote and sell our hot chocolate range, either through scheduled appointments or drop ins.

· You will build strong commercial relationships with customers to identify opportunities to create mutual value; setting and achieving sales targets and identifying opportunities for expanding the range they sell.

· If required, planning and executing promotional activities such as tastings, demos, and special offers to drive sales and increase brand visibility.

What we are looking for:

· Field Sales Experience: you should have prior experience within the Greater London Food Service sector, ideally focused on selling hot beverages or selling into the coffee shop market.

· Relationship Building: you need to be able to build rapport with a diverse set of customers and create strong relationships based on understanding the customer and their needs.

· Communication Skills: we are looking for someone who can articulate themselves clearly and persuasively. Have a sound knowledge of our product offering and the hot chocolate market to clearly articulate the proposition and key selling points of our Hot Chocolate vs the clients current offering.

· Proactive Approach: you will largely be working independently and so it is key that you are self-motivated and proactive. You will need to work on your own initiative to identify leads and then then take them through the sales process.

· Problem Solving Abilities: You need to be able to address client issues or concerns effectively, ensuring customer satisfaction and retention. You will be working with a variety of customer types and while there will be some commonality to issues every problem is unique in its own way and so you need to be able to think creatively on how best to solve these issues.

· Entrepreneurial Spirit: You should enjoy working in a startup environment and have an entrepreneurial mindset. This is an opportunity for someone who has bags of potential to show what they can do when given a chance.

To apply:

For more information on the role or to apply please email your C.V and cover letter to recruitment@beforechocolate.com

Job Types: Full-time, Permanent, Freelance

Pay: £20,058.02-£52,112.74 per year

Benefits:

• Employee discount
• On-site parking
• Work from home

Schedule:

• Monday to Friday

Work Location: Remote

Reference ID: BC-KAM-0524