Based in the suburban area of South West London, our client is a leading firm of independent Estate Agents who are expanding their current team
They are currently seeking an experienced Accounts Administrator for their Lettings Department based at their Raynes Park Branch.
The Individual
·Be able to demonstrate strong and effective verbal, written, and interpersonal communication skills
·A willingness to undertake administrative tasks in an efficient and timely manner
·Goods literacy and numeracy skills
·Friendly and helpful
·Flexible and able to prioritise a changing to do list
·Good listening skills, able to build strong relationships, is flexible/open-minded, solicits performance feedback and handles constructive criticism
·A desire to continuously learn and increase competency levels
·Excellent attention to detail and accuracy.
·Good computer skills especially Microsoft Excel
·Preferable Reapit experience desirable but full training will be given
·Previous Lettings experience
Role will involve:
·Monitoring Rent Arrears and chasing to strict deadlines and to provide detailed weekly reports for branch offices and keep Landlords Updated.
·General office administration including taking telephone enquiries and responding to emails
·Assisting with Rent Warranty Claims
·Processing Deposit Returns and De Registering with TDS
·Dealing with Landlord Statement Queries
·Providing Annual Statements to Landlords
·Providing Tenant References at end of tenancy
·Maintaining notes on software system
·Processing daily figures and end of month figures to a tight deadline and updating various excel sheets
·General day to day office duty
·Carry out duties that may reasonably be required including processing rental payments and move in statements
Hours of work
Working hours will be 9am - 5.30 Monday to Friday
one hour for lunch.
Basic Salary - £26,000