Address
Form of work
SalaryAbout us
UCL is London’s global university. LCCOS – Library, Culture, Collections and Open Science – provides outstanding staff, services and resources to support the world-class research, education and enterprise that is undertaken in UCL, and connects the world with UCL through innovative programming and engagement activities. LCCOS is acknowledged as an international leader in Open Science and Scholarship. The LCCOS family comprises 3 museums and allied object collections, 15 libraries, the UCL Student Centre, UCL Press, UCL Research Culture, UCL Engagement, Special Collections facilities, multiple additional learning spaces, the Bloomsbury Theatre and a substantial off-site storage facility. We also provide comprehensive services to healthcare staff through our partnerships with 6 NHS Trusts. LCCOS holds the UK Customer Service Excellence (CSE) Award, The National Archives (TNA) Archives Service Accreditation, and Arts Council England Museum Accreditation. The combined staff in UCL LCCOS totals around 440.
The post-holder is one of a customer-facing team of Library Assistants working at the UCL Language & Speech Science (LaSS) Library. The UCL LaSS Library primarily serves staff, students and researchers in the Division of Psychology and Language Science and the Ear Institute. Subject coverage encompasses Audiology, Linguistics, Psychology & Language, and Speech Language Sciences. The collection includes unique collections of books, journals, clinical assessment tests and electronic resources.
About the role
The main purpose of the job is to assist with the provision of excellent customer services, and clerical support for library resources and facilities The post holder will also support a wide range of activities including the use of technology, social media, maintenance of the estate, and health & safety.
This role is only available to current UCL staff.
Special Working Conditions e.g manual handling is required to carry out this role. Training will be provided.
We will consider applications to work on a part-time, flexible and job share basis wherever possible.
This is an on-campus role. It is not suitable for regular remote working.
This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff.
Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.
This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore, UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role.
About you
We are looking for candidates who in particular have the following experience and skills:
- Experience of working with the public and a commitment to providing excellent customer service
- Excellent IT skills including a good working knowledge of Microsoft Office applications
- Initiative and problem-solving; able to resolve problems and to identify solutions, sometimes without immediate supervision
- Excellent team working skills
- Understanding personal obligations to, and acting in accordance with UCL’s commitments to equity, inclusion and wellbeing
This role is part-time, the working hours are: Monday – Thursday 9am – 5.18pm (29.2 hours per week).
Further Details:
The advert will close on the date advertised at 23:59 GMT. However, we may close applications early if we receive a high volume of applications. Interviews will be held at the UCL Language and Speech Science Library.
A job description and person specification can be accessed from the link at the bottom of this page.
To apply, please provide:
- An up-to-date CV, including as a minimum detail of your current employment, salary and notice period, details of any former employment and your education history.
- A supporting statement, showing how your skills and experience meet each of the criteria marked ‘Application’ in the Person Specification found within the Job Description for this post. Your statement should be provided using the free text box under ‘Questionnaire’.
If you have any queries about the role, please contact lccos-jobs@ucl.ac.uk.
If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact lccos-jobs@ucl.ac.uk, quoting the job title and reference number.
Further information about UCL LCCOS can be found on our website https://www.ucl.ac.uk/lccos/
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which include: 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days); Additional 5 days’ annual leave purchase scheme; Defined benefit career average revalued earnings pension scheme (CARE); Cycle to work scheme and season ticket loan; On-Site nursery; On-site gym; Enhanced maternity, paternity and adoption pay; Employee assistance programme: Staff Support Service; Discounted medical insurance
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.
Our commitment to Equality, Diversity and Inclusion
As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Our department is working towards an Athena SWAN award. We are committed to advancing gender equality within our department.
You can read more about our commitment to Equality, Diversity and Inclusion here: https://www.ucl.ac.uk/equality-diversity-inclusion/
