AddressThis role is based within the Drill Hall Library on the Medway campus, Chatham in Kent.
The Drill Hall Library is a vibrant and unique facility, providing library and IT services to staff, students and visitors of the Universities at Medway; comprised of the Universities of Greenwich, Kent and Canterbury Christ Church at their shared Medway Campus.
To enhance our excellent standard of services to our users we are now seeking to appoint a highly motivated Library Services Assistant to join our existing team. This post will support our library users in a friendly, efficient, fair and effective manner as well and day to day supervision and monitoring of our front of house operations and staffing as well as back-office Admin tasks.
This is a customer facing role and you should have proven experience of working within a pressured face to face service delivery environment. You will be proactive, highly motivated with a drive to progress your own and staff professional development.
To be able to demonstrate excellent customer service and people skills with the ability to deal with difficult face-to-face situations.
The expected working pattern for this role is below but is subject to change due to the demands of the service.
Monday 12:30pm – 5:00pm
Tuesday 12:30pm – 5:00pm
Wednesday non-working day
Thursday 12:30pm – 5:00pm
Friday 1:00pm – 5:00pm
Total hours per week: 17.5 hours. Participation in a rota for occasional evening and weekend support is a part of the role.
For further particulars on this post and details of how to make an online application please go to the following direct link Current Vacancies - Jobs at Greenwich.
This post is being advertised as part of the Universities of Medway joint venture. The University of Greenwich will be administering the recruitment for this role. The salary is pro-rata of the advertised salary range.
To find out more about our team, visit our Digital Recruitment webpage.
For informal enquiries please contact ils-admin@greenwich.ac.uk
Should you have any queries please contact the People Operations Team on peopleoperationsils@greenwich.ac.uk
We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.
The university welcomes people from diverse and underrepresented communities who can help the university to achieve its mission.
We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion.
We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form.
We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.
