Licensing Officer
Camden
£25/hr
Start date: ASAP
Akton recruitment is working closely with the local authorities and we are looking for an experienced Licensing Officer in the Camden area. 3 - 6 months contract role.
Role Purpose:
* Represent the Public Protection Service by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all the Public Protection service areas and resolving their query directly or referring them where a detailed consultation is required.
* Providing information, advice and assistance to Licence Holders, members of the public and a range of stakeholders in relation to licensing and public protection.
* Make recommendations to senior staff to inform decisions regarding licence applications and enforcement
* Record and maintain records of licensing database, licences, fees, etc.
* Processing applications is accordance with legislative frameworks and statutory timeframes.
* Drafting and issuing licences in accordance with the operating schedule and/ or decision of the licensing panel.
* Responding to customer enquiries across the various licensing regimes. e.g. Licensing Act 2003, Highways Act 1990, London Local Authorities Act (MST) etc.
* Training and supporting entry level and other experienced Licensing Support Officers on work areas covered.
Technical Knowledge and Experience:
* Maintain awareness of Legislative changes as pertain to Licensing.
Maintain awareness of service changes and developments across the Council
* Adjusting to a changing work environment
* Familiar with at the Public Protection service clusters and the customer access processes and systems they employ
* Understanding of key aspects of integrated service delivery and links between front line and professional service areas
* Desirable - general understanding of relevant public service mandates - e.g. customer focus, personalisation, safeguarding etc