Housing Enforcement and Licensing Officer

Housing Enforcement and Licensing Officer - Camden - London

£22.00 - £24.00 per hour 

Contract - Full Time - 5 Days per week - 36 hours 

Duties/Responsibilitie

• Demonstrate a basic understanding of our role in improving standards within the private rented sector.Contribute towards the key objectives of the service by:Undertake HMO licensing inspections, including identification of defects, poor management practices.
• Identify and secure interventions in the investigation of complaints and other enquiries and understand the situations where any intervention may not be required.
• Effectively monitor the progress of works/actions required by informal/formal action
• Demonstrate good customer care and communication skills in explaining complex and technical issues accurately, clearly and concisely both orally and in writing when dealing with all service users.
• Develop a good understanding of relevant legislation utilised to tackle poor property and management standards within the private rented sector.
• Demonstrate a good understanding of housing construction and components, and an up to date understanding of improvement trends and capabilities including those around energy efficiency. 
• Ability to take an organised approach to own workload whilst dealing with conflicting priorities and ensuring a customer service focused approach.
• Willing to gain experience of working collaboratively with internal and external partners to identify innovative and creative approaches to complaints and Camden objectives.
• Demonstrate your involvement in organising, coordinating and participating on projects as part of a team, and identify how this has led to a successful outcome.
• Knowledge of and ability to manage sensitive intelligence and information securely.
• Understand importance of accurate data entry in relation to updating management information systems and the consequential impact on business intelligence for the service.
• Demonstrate an awareness of politically sensitive issues.

Find out more information please contact Jake at 

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency