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SalaryMaintenance Customer Service Advisor - 6-month FTC
Are you experienced within Customer Service?
Are you looking for your next challenge?
£27,000 - £29,000 plus 25 days' holiday, annual bonus, onsite parking, learning and development
Chessington, Office-based
6-month contract
Monday to Friday, 9am to 5:30pm
Start date: ASAP!
Overview:
An amazing opportunity to join a well-established global manufacturing company, as a key member of their service team you will be a motivated team player and assist in all aspects of delivering excellent Customer Service.
Sound interesting?... Daily duties include:
- Maintenance contract management, including quotation, renewal, and invoicing
- Plan, implement and maintain the service schedule
- Liaison between customers, service and engineering teams
- Liaise with engineers, engineering support team and spare parts department to schedule work and optimise the engineers' workload
- Accurate record keeping of enquiries, comments, complaints and actions taken
- Gather data and compile reports for customers
- Assist the Technical Department in every aspect of after sales
- Deal with incoming calls and emails efficiently;
- Make travel arrangements as required;
- Ad hoc duties as required
Required:
- Previous experience within a Customer Service role
- Proactive and attention to detail
- Confident and well organised team player
- Strong Excel user
- Strong IT and analytical skills
- Experience using SAP Business One is preferred but not required
If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply!
Click on the apply button or call me, Cheslea Wright for more information on the role on .
We do aim to get back to everyone however due to the high volume of applications we cannot guarantee a direct response. If you do not hear back within 2 weeks, then unfortunately this means your application has been unsuccessful.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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