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Form of workAbout Us:
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose:
This role is within our Order to Cash function and will report to the Director Order to Cash. The role is to support the Order to Cash function throughout a major review/improvement initiative. The purpose of the role is to support the Order to Cash track within Credit Control, Credit Risk, Pre-legal and Dispute Management teams – Dispute Resolution, Management Risk assessment and the Pre-Legal areas.
Key Job Activities:
Owning the legal, credit risk and data cleanse teams, supporting the team with invoice/data queries and issues that prevent prompt payment.
Train and provide oversight of the legal, credit risk and data cleanse depts.
Ensure the data cleanse information is collated and completed accurately with a full understanding of completion for implementation.
Ensure all pre legal information is collated and accurately managed.
Working closely with the billings team to ensure queries are managed effectively.
Detailed explanations and planned resolutions for all past due receivables.
Responsible for monitoring and reporting against all query types.
Strategic planning and actions to assist in the reduction of all DSO and debt levels to the agreed business target levels.
Monitoring and measuring performance KPIs at an individual and team level.
Ensuring compliance and credit policy procedures are in place and adhered to.
Proactively chasing overdue queries.
Closely monitoring the credit note process and accurately reporting on performance.
Reviewing and approving bad debt write-off requests in line with company authorisation guidelines.
Supervise team effectiveness by providing leadership, coaching and support.
Customer focused approach to Receivables and National/Major account collections.
Represent and lead the Credit Control and Risk function in business team meetings and reviews.
Participate in the development and implementation of corporate AR policies and procedures, including credit and collections.
Own the response process for all Credit Risk requests/queries pertaining to internal and external stakeholders.
Provide function information and performance data to the wider business.
Proactively work with accounts ahead of legal action to secure a positive payment outcome.
Education:
Required Education: High School or equivalent.
Preferred Education: Bachelor's or equivalent.
Experience (EMEAA):
Required Years of Experience: 5+ years.
Preferred Experience: Extensive knowledge in specialized field.
For Management jobs, years of management experience preferred: Choose an item.
Preferred: Member of CICM – Chartered Institute of Credit Management, AAT
Strong leader.
Ability to drive and monitor your teams.
Understand impact of other departments.
Attention to detail / thorough.
Organised.
Ability to listen / understand.
Effective communicator.
Confident/assertive.
Friendly and approachable.
Certifications and/or Licenses:
Benefits:
Stericycle offers you:
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle University – Our online library of self-development & learning
- Annual performance related pay review.
- Referral Scheme (Earn by introducing people in your network to the Stericycle family)
- Flu voucher
- Eye Test voucher
- And more…
Disclaimer:
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
