Managing Editor, Custom Content

Description

Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the world’s leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.
From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.
Now, Citeline is proud to be a part of Norstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient.
Scope of the Role
Citeline is looking for a Managing Editor to support our growing marketing solutions content. The Managing Editor will be responsible for creating client-sponsored content and Norstella thought leadership in line with editorial standards. They will liaise closely with the commercial teams developing topical themes that can be pitched to potential clients or creating solutions that meet customer needs while being closely aligned to our editorial focus and quality standards.
Responsibilities:

• Join sales calls with potential new clients to discuss key topics that resonate with our readership and content options that will align with their overall objectives. Source example content pieces that are relevant to their business and goals to support sales follow ups
• Join kick off calls with clients for new projects, including topic guidance, process explanations and deliverables
• Research and invite potential panellists for upcoming sponsored events and roundtables, including liaising with wider editorial team to access their existing networks
• Moderate live sponsored webinars and in-person roundtables, including imparting best practice guidelines to speakers beforehand and facilitating live Q&A
• Write new content including articles, whitepapers and research reports, carrying out interviews with client SMEs and Norstella SMEs where needed to support creation
• Creation of podcasts
• Join internal calls such as weekly editorial meetings to discuss current projects and access wider expertise and insight from journalists where needed
• Review content proposed for syndication from clients to ensure it aligns with publication areas and subscriber interests
• Assist in creation of surveys by reviewing client proposed questions and advising on additional question options to generate insight, liaising with internal research team to ensure it generates maximum efficacy
• Review/proof draft copy for content from other writers and marketing assets such as landing pages

Key competencies:

• Ability to participate in cross-functional teams and maintain communication with colleagues and senior managers on work in progress, including daily use of workflow tracking tools
• Good knowledge of the pharma/ biotech development and manufacturing with a network of potential key sponsors and thought leaders for panels/roundtables
• Awareness of key industry bottlenecks, challenges and opportunities
• Good interpersonal skills with emphasis on the ability to gain cooperation of others
• Able to cope with unexpected scheduling
• Strong commercial acumen and drive to ensure revenue grows in line with business expectations
• In-depth knowledge and understanding of the pharma and/or biotech industry – including the companies, dynamics and trends that shape the industry.
• Be able to research and generate content or ideas across various subjects – such as production, development and compliance.
• A good network of contacts in the pharma/biotech industry
• Ability to interpret, understand and analyse datasets, to identify trends and gaps in datasets to draw conclusions.
• Ability to use social media tools to promote editorial content
• Works with multimedia content and able to quickly spot opportunities when this would add value for clients.
• Good presentation and panel moderation skills for roundtables/ panels.
• Ability to adhere to overlapping deadlines and juggle the numerous tasks required to get content in the hands of customers and manage client expectations.

Requirements:

• Writing/Journalism skills and knowledge to include: understanding complex scientific, regulatory and/or commercial issues, writing about them clearly and convincingly, exercising editorial judgment.
• Bachelor’s degree with focus on journalism and/or sciences, or equivalent career experience.
• Experience of content strategy and creating content to a brief.
• Experience of creating thought leadership.
• Established experience of creating/managing delivery of content.

Desirable

• Experience in pharmaceutical/ biotech development
• Conference/ webinar production
• Thought leadership
• Content strategy
• Audio-visual production

Travel: For some international conferences and events

Benefits

• 25 days annual leave, 4 days for volunteering and a personal day
• 5% pension match
• Group Life Assurance (100% employer funded)
• Group Income Protection (100% employer funded)
• Other voluntary benefits such as: Dental, Cash Plan, PMI Excess Cover, Health Screening & Critical Illness

The guiding principles for success at Norstella:
01: Bold, Passionate, Mission-First
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance
We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
Norstella is an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behaviour and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.
We know that sometimes the 'perfect candidate' doesn't exist, and that sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here, you are welcome. If you read this job description and feel engaged and excited, we’d love to see you apply.