Address
Form of work
SalaryJob Advert
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role:Marketing and Communications Officer
Salary: £25,000
Hours: Full time 37.5 hours per week
Contract type: Permanent
Location: Bath or Exeter
Additional information:
- Travel across the South West may be required on occasion
The Role:
Julian House has been providing life-changing and life-saving support for vulnerable and at-risk people for 35 years, growing from a single project in Bath to deliver a range of services across the South West. Despite our reach, we are still best-known in the city where it all started.
As the charity seeks to establish itself as a significant force for tackling social exclusion across the region, we are growing our Marketing and Communications team to deliver an ambitious profile-raising strategy.
The Marketing and Communications Officer will be a vital part of this new team. Working closely with the Marketing and Communications Manager, you will work across a wide range of activity – from managing our social media and email channels, to crafting inspiring client case studies, researching and pitching media stories and creating multimedia content which brings our work to life.
This is an exciting opportunity for someone who wants to develop themselves as a Marketing and Communications professional. You will be empowered to take the lead on projects, contribute meaningfully to our strategic goals and grow your knowledge and skills – all in support of our powerful mission to transform the daily lives and futures of people experiencing social exclusion.
Responsibilities include:
- Supporting the Marketing and Communications Manager to deliver our profile-raising strategy for Julian House and Julian House Trading, working across PR and traditional media, social media, website, campaigns and profile-raising partnerships.
- Using analytics tools to gather evidence about how well our owned channels are serving us, and helping to develop improvement plans where needed.
- Working with colleagues and service users to create engaging and informative multimedia content that supports strategic goals, including written, video and graphic content.
- Managing our social media and email channels in line with agreed strategies, ensuring that output supports agreed communications priorities throughout the year.
- Creating compelling case studies which showcase our clients’ stories and the work of our frontline teams.
- Maintaining the Julian House charity and Julian House Bike Workshop websites on a day-to-day basis; making recommendations for improvements as appropriate.
- Supporting the Marketing and Communications Manager to research, prepare and pitch stories to local and national media
Qualifications / Requirements:
- Demonstrable track record of creating multimedia content, including video and graphics or illustration, which inspires audiences to act.
- Knowledge of SEO, keywords and other digital marketing tactics and tools, including how to use digital analytics to track the impact of communications and marketing output.
- Excellent written communication skills, with the ability to create clear and compelling copy for all channels.
- Knowledge of the homelessness or social inclusion sectors would be desirable, but not essential.
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about the role, please contact our recruitment team on recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
