Address
Form of work
SalaryLocation: LOC
Full time: 37.5 hours per week
Shifts: 9am - 5pm
Permanent
Hybrid role, x2 days from home once probation is passed.
Salary: Competitive
We're looking for a Medical Secretary Supervisor to join our Oncology team based at The LOC.
As a Medical Secretary Supervisor, you will oversee all day to day business operations of the Practice. This includes implementing and managing efficient patient throughput processes, managing a team of 15, and working with consultants to make sure that all resources are available for appropriate patient care.
Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other's may think this is just a support role, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.
What you'll do:
- Oversees daily practice operations, including management of the medical secretaries and supervision of the extended scope receptionists, appointment scheduling, billing procedures, debt collections, clinical letters.
- Ensure the smooth running of the practice and highest levels of customer service to the patients and the consultants
- Consults with clinic manager, supervisors and staff concerning practice operations, problem solving and service improvement.
- Makes routine inspections of the practices to assure that established policies and procedures are being implemented and followed.
- Previous Practice Managerial experience is essential, ideally private
- Significant understanding of Medical terminology
- Strong leadership and organisation skills
- Excellent communication skills
- Strong attention to detail
- Computer literacy
Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.
By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. You'll be eligible for:
- 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount for all facilities including Maternity packages at The Portland
- Comprehensive range of flexible health, protection and lifestyle benefits to suit you
- Discounts with over 800 major retailers
Patients first. Colleagues always. That's the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we're creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That's why we're happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.
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