Address
Form of workExplore our very big world.
We are looking for a passionate Night Auditor to join our wonderful team at London Marriott Hotel Regents Park.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by whats possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.
The impact youll make.
First impressions are everything. And youll set the tone for every guests stay. With a genuinely warm welcome, youll be ready with answers to any questions and happy to offer information about hotel services, facilities, and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, youll make sure they leave us happy too.
Perks you deserve.
Youll be supported in and out of the workplace through:
Discounts on hotel rooms, gift shop items, food and beverage
Learning and development opportunities
Recognition programs
Wellbeing programs
Encouraging management
Team-spirited colleagues
What youll do
Process guest check-ins, assigning rooms and activating room keys.
Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns.
Answer, respond to and process all guest calls, messages, questions or concerns.
Provide accurate audit of all deskwork and transactions from the day.
Give guests information and directions regarding property and local areas of interest.
Process check-outs and resolving any disputed charges.
Assist Front Desk Night Supervisor whenever necessary to ensure smooth night operations.
Process payments and room charges, as well as cashing guests personal and traveler's cheques
Confirm reservations and cancellations, running daily reports on the number of arrivals and departures.
What were looking for
A warm, people-oriented demeanor
A team-first attitude
Positive outlook and outgoing personality
Flexibility, problem-solving skills, and multi-tasking ability
The ability to stand, sit or walk for extended periods of time across a work shift.
LONDON MARRIOTT REGENTS PARK
London Marriott Hotel Regents Park offers everything you need to experience Englands capital city in style. Ideally situated in Northwest London, just steps from Regents Park and within walking distance of Swiss Cottage Underground station, our hotel effortlessly blends style, substance and award-winning service. Bring your style and your spirit, well bring a work culture where you can shine. We work hard, we play hard, and we want to help you to grow.
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