Office Administrative Assistant

Our role is for an administrator/receptionist/helpdesk coordinator in our main office. The role is for 25 hours per week 9.30am - 3pm Monday to Friday with a 30 minute unpaid break for lunch.

The role is to answer the main company landline number and direct calls, taking messages and taking booking enquires from customers and bookings these into our system.

The role is to help customers with any questions and information and to support managers and staff within the organisation.

You will be supporting some customers more closely than others, by assisting the finance manager with sending out documents for signing monthly and maintaining excel trackers and purchase orders for those clients. Attention to detail and an understanding of excel and other Microsoft software is essential.

You will act as an administrator for the Managing Director and the Director of Support Services and others within the office.

The responsibilities are

* Supporting the paperwork trail for certain clients

* Booking and scheduling monthly and weekly work for contracted services and those clients with a long term PO's ( purchase order) for clients

* Tracking all expenditure for the long term PO's for clients

* Answering the main company telephone and dealing with clients, staff, and suppliers

* Creating and completing weekly and monthly excel spreadsheets for client information and invoicing

The working week is between Monday - Friday, working 5 hours each day 9.30 - 3.00pm.

We would like to hear from you if you can say yes to the following essential criteria.

ESSENTIAL CRITERIA

Qualifications & Training - Computer qualifications / Administration qualifications /AAT Qualification/GCSE’s (or equivalent)

Knowledge - IT – Word, Excel, Powerpoint/ Excel Trackers and data inputting /General Administration / Service provider experience

Skills & Abilities - Attention to Detail, and experience with ownership and management of longer terms tasks / Flexibility / Time management, organisational skills and a proactive approach / Ability to express oneself in English, Written and Verbal

Previous experience - 2 years administration experience

Personal qualities/competencies - Honest / Trustworthy and a reliable Character / Able to demonstrate the importance of customer service / Good communicator and able to talk confidently on the telephone

Job Types: Part-time, Permanent

Salary: From £11.86 per hour

Expected hours: 25 per week

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (required)

Experience:

• Customer service: 2 years (required)
• Administrative experience: 3 years (required)
• Microsoft Excel: 3 years (required)
• Service Provider: 2 years (required)
• Accounting: 3 years (required)

Language:

• English (required)

Licence/Certification:

• AAT (required)

Work Location: In person