Office Administrator

Reed Business Support are recruiting for an all-trades organisation who are looking to add a new Office Administrator to their team due to growth.

This is a great opportunity for someone who comes from a strong customer service or administration background who is looking to enhance their skillset. You will play a key part in ensuring that strong working relationships are built and maintained, ensuring five start customer service is always given.

Salary: £23,000 - £25,000

Location: North East of Edinburgh

Hours: Monday – Friday, 9.00 to 17.00 or 08.30 to 16.30

So, what’s in it for you?

• Flexible working hours
• Casual dress code
• You will have access to their office gym to use before or after work
• They have a pool table on site
• Unlike most trade companies you will NOT be the only administrator and will be working in a small team of supportive Office Administrators
• You will be part of a sociable team who love after work drinks
• You will most definitely be challenged to a game of darts on your lunch!
• Over time options available to earn some extra cash
• Performance bonus
• One to one training

And what will you be responsible for?

• First point of contact for all customers
• Managing a busy and demanding email inbox
• Dealing with all customer queries
• Maintaining strong client relationships
• Diary Management
• Distributing work to specialised engineers
• Liasing with clients on the progress of jobs
• Upselling services and products
• Updating the system making sure all information is up to date
• Providing administrative support to the wider team

Who are we looking for?

• Experienced in administration or comes from a strong customer service background
• Computer literate
• Excellent customer service skills
• Positive and proactive approach
• Great work ethic
• Punctual
• Sense of humour!

Don’t worry if you don’t have admin experience, if you come from a hospitality background, we would still love to hear from you!