Office Administrator- Permanent

To act as the first point of contact for visitors and callers to the business and to undertake a range of other administrative tasks as identified by management.

Client Details

This organisation is a reputable and well-established entity in the property industry, boasting an extensive network across Edinburgh.

Description

Reception:

• Receive, direct and relay telephone calls, messages & post
• Monitor the general email address, responding where appropriate or forwarding on to the appropriate member of staff
• Monitor the sales email address, responding where appropriate, sending home Reports and / or forwarding on to the appropriate Property Brokers
• Greet, assist and/or direct any visitors, contractors and / or public enquiries
• Schedule property viewings, liaising between clients, Property Managers & Property Brokers as needed
• Receive & issue property keys, ensuring they are correctly signed in & out of the system and securely stored
• Managing meeting room diary, ensuring no double-bookings take place
• Diary management, understanding of all staff 'whereabouts' and note-taking

Office Administration:

• Supporting the wider team with ad hoc administrative support
• Make correct use of in-house property management & sales software
• Maintain office presentation and stocks, including inventory of office supplies, in-office property advertisements & kitchen supplies
• Organise any required office equipment maintenance

Other:

• Adhere to internal and external confidentiality at all times
• Proactively highlight any departmental needs to the appropriate Manager

Profile

Qualifications and Experience:

• General computer literacy essential
• Functioning knowledge of Microsoft Word and Excel essential
• Experience in property management / sales preferable
• Experience in document management preferable

Skills and Knowledge:

• Ability to work on own initiative and in a proactive manner
• Seeks out opportunities to provide a more efficient and proactive service
• Excellent communication skills to deal effectively with personnel at all levels and build good working relationships
• Self starter with ability to prioritise, meet deadlines and manage changing priorities
• A strong team player
• High level attention to detail
• Excellent organisation skills
• Flexibility to work out with job profile to provide additional support as required
• Presents a professional image and demonstrates excellent client care skills

Job Offer

• An attractive salary up to £26,000pa
• An engaging work environment within the property industry in Edinburgh
• A supportive team that values your contribution
• The chance to develop your skills and grow within the company
• Office based 5 day (Mon to Fri, 9am to 5pm)