Office Assistant (Apprenticeship)

This is an exciting opportunity to join a growing family run business based in Somerset. Ellisons are an award-winning driving school and commercial training organisation and are looking for an organised and driven apprentice to join their team. Learning directly from senior management, you will be exposed to a wide variety of tasks including customer service and marketing and to support the smooth running of the business.
Responsibilities
You will learn:
Answering phones and dealing with new enquiries and matching these to any space their instructors have available
Greeting visitors coming into office and helping with their needs
Answering enquiries through email, office mobile texts and social media channels
Taking new bookings and adding these into the software system
Liaising with instructors and supporting with any of their queries
Managing any new availability gaps that instructors have so that these spaces are offered out to enquiries
Preparing financial records so that lesson payments can be forwarded to instructors
Booking practical and theory tests
General office duties
Some filing to keep record storage up to date, although this is minimal as most is digital
Maintaining a clean and tidy office and making drinks when needed
Supporting senior managers with any tasks as necessary
Marketing/Social Media
Creating content for Social Media marketing
Targeting audiences for social media
Updating the new website with relevant
Person Specification
Flexible and able to work as part of a team - Ellisons are a small family business therefore as such it is important to work as a team in a small friendly office which means at time some flexibility is needed to ensure everything runs smoothly
Confident telephone manner
MS Word and Excel
Design and website experience would be an advantage but not essential as training can be provided
Desire to learn and develop
Business Administrator Training
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administration Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem-solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.
Progression
Staff development is key to Ellisons and they are looking for someone who is keen to learn and progress. Upon successful completion of the apprenticeship, there will be opportunities to progress into management for the right candidate.
With an exceptional reputation and outstanding customer reviews, Ellisons have fast become to go-to name for driving tuition in Somerset and Devon. As a small, family-run business, they maintain a strong team culture and value training and developing junior staff.
Job Types: Full-time, Apprenticeship
Salary: £12,000.00-£14,000.00 per year
Schedule:
Monday to Friday
Education:
GCSE or equivalent (required)
Work Location: In person