AddressOffice Concierge
Salary: £30,127 per annum
Location: London, WC2A
Contract: Permanent, 37.5 hours per week
Work model: Office based
Shifts: Monday Friday shifts between 7am – 7pm on a rotational shift basis
We are seeking an Office Concierge to join our team!
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.
Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.
Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide.
Key responsibilities
- General porterage as directed, moving files, boxes and equipment around the buildings and to external locations (e.g. Courts) as directed
- Moving furniture and equipment to new locations as requested
- Assisting with distribution of confidential shredding around the buildings in order to
- Completion of meeting rooms and location checks. Ensuring that all locations are set up / left in accordance with agreed SLA standards
- Completing messenger services as directed
- Distribution of general stationary and general consumable items to storage hubs, cupboards and other locations as directed around the buildings
- Checking notice boards are up to date
- Checking First Aid boxes are adequately stocked
- Setting up meeting rooms and arranging furniture for client meetings, conferences, and events
- Providing first line maintenance for AV issues. Arranging IT support or engineer call outs for more complex issues
- Reporting and completing reactive service requests around the buildings as allocated by the client
- Timely reporting of any defects and / or building health & safety concerns to the client
- Assisting with health & safety arrangements around the building as agreed e.g. providing first aid to staff and assisting the client as a fire warden with evacuations and roll calls
- Reporting of defects/building Health and Safety issues and hazards to the client
- Generally assisting the wider support service as directed e.g., reception requests and / or the completion of internal post collection as requested
- Assisting the FM Team with new starter checklist completion and issuing of Access Cards
- Assisting wider Facilities Team as directed in responding to Helpdesk Requests.
- Other than those given in the job description, the particular duties and responsibilities may vary from time to time without changing the general character of the role or the level of responsibility entailed
Personal attributes
- An energetic approach that shines through in your work
- A team focused attitude
- Fluent written and spoken English
- Experience using email and Microsoft packages
- Excellent personal presentation
- Able to work shifts and be flexible in your schedule
- A diligent, committed, and conscientious work ethic
- The ability to prioritise tasks and complete them efficiently
- A positive attitude
Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for!
REWARDS & BENEFITS
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:
- 25 days holiday plus bank holidays
- Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycle-to-work scheme
- Gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
EQUALITY & DIVERSITY
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com
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Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks, please consider your application unsuccessful.
Job Type: Full-time
Salary: £30,127.00 per year
