Operations Administrator

Company description:We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.Job description:The RoleWe are looking for a highly motivated and enthusiastic individual to join the Faculty's Professional Services Team, based in the School of Computing as Operations Administrator.Working as part of the Operations Team, you will lead on the successful delivery of an excellent student and colleague experience. You will ensure the smooth and effective running of administrative duties in your area and operational support of the Unit's activities.You will be involved with supporting the Schools events and other administrative duties within the School. You should be able to work successfully as a member of the team as well as an individual, working under pressure and prioritising your workload to meet tight deadlines. You will be a confident communicator and have great interpersonal skills, with the ability to build positive working relationships with all colleagues and students. It is essential that you have recent experience of Microsoft Office. A forward thinking, proactive and positive "can do" attitude and flexible approach is vital to ensure the success of the role. Your ability to build and maintain effective working relationships at all levels will ensure you are a key member of our team. The position is offered on a full-time basis at 37 hours per week start immediately. We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.To apply, please click on the 'Apply' button above to complete an online application and upload a CV and a cover letter. Your cover letter is a supporting statement and you should outline how you meet the essential criteria of the role and evidence this with examples. For all informal enquiries, please contact Louise Talbot, Team Leader (School of Computing) louise.talbot@newcastle.ac.uk.For more information about the School of Computing click here. Key Accountabilities To provide a professional and proactive service to colleagues, students and visitors with a clear focus on customer service   To supervise a team managing the allocation of duties and workload, where appropriate To lead the administration of designated processes within your area, including adhering to agreed operating procedures, escalating as appropriate and monitoring progress To develop, implement and maintain effective office procedures and systems to ensure that support is efficient, timely and accurate To act as secretary to meetings including logistical arrangements such as room bookings, agenda preparation and circulation, minute taking and monitoring progress of actions To undertake an active role in the health and safety management of a designated office, contributing to the maintenance of a safe working environment for colleagues and visitors To take the lead on general administrative support to colleagues and students as required, including (but not limited to) purchasing, travel, assisting with the running of events To work as part of a wider Faculty and unit team and to undertake other duties within the scope and general nature of the grade which may be required